Cannabis Delivery Driver
Job Description
Job Description
At Your Green Package, the Delivery Driver is primarily responsible for a daily route of recreational marijuana deliveries and processing transactions for customers receiving home delivery service. The Delivery Driver position is a hybrid role that combines driving a delivery vehicle, facilitating customer transactions all while working in a professional manner with our partners.
Responsibilities
- MUST be able to work weekends
- Follow YGP Policies & Procedures for daily operations and fully comply with state marijuana regulations*
- Provide exceptional services on behalf of your designated dispensary
- Provide product delivery service from your designated dispensary to customers addresses
- Ensures the safe transport of product, that manifests are complete with correct information, package quantities, dates, times, and mileage
- Follow assigned randomized routes and secure delivery services with signal checks as required during each route
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport
- Maintain privacy and confidentiality of sensitive customers information
- Accurately receive, prepare, and complete customers' orders and sales utilizing point-of-sale
- Accurately enter all customers record information within the point-of-sale system
- Ensure the delivery vehicle is stocked, clean, and in proper operational order
- Work in close coordination with a team of other Delivery Drivers, Designated Dispensary, Inventory Specialists, and Security/dispatching personnel
- Supports the teamwork effort in both starts of day and end of day procedures
- Act as a liaison between customer and YGP management to continually improve the customer experience
- Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brand
- Performs other duties and tasks as assigned*
Skills
- Age 21 or over (Required)
- High School Diploma or equivalent (Required)
- Valid Driver's License (Required)
- Clean driving record (Required)
- Ability to be flexible with varying work hours to cover all transportation needs
- Excellent verbal communication and human relation skills, with strong attention to detail
- Previous retail or customer service experience preferred
- Knowledge of basic computer skills, point of sale software, and debit terminal
- Must successfully complete a role-specific training program
- Ability to deal with problems and resolve in a professional manner
- Must be available to work weekends and applicable holidays
- Positive attitude and strong work ethic
- Demonstrates high emotional intelligence
- Ability to effectively multi-task
- Must be highly organized and have extreme attention to detail
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Benefits:
- Company car
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
- Weekends only
Work Location: In person
- People with a criminal record are encouraged to apply
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