Loan Servicing Represenatative

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Rockland Federal Credit Union (RFCU) is searching for an experienced, process driven Loan Servicing Representative to join our Loan Servicing team. If you thrive in a busy environment and have an eye for the details, this is the position for you!

About RFCU

At RFCU, we are committed to member service and we know that our success relies on our dedicated employees and their commitment to our members. With 8 branch locations and over 11 back-office departments, the potential for career growth is unlimited.

A day in the life of a Loan Servicing Representative

Working out of our Rockland Headquarters, the Loan Servicing Representative will upload and fund new loans, home equity products and LOC's, review and perform escrow analysis and process loan payments. File maintenance for our members and assisting with member and branch loan inquiries will also make up part of the day. Other duties will include tracking insurance premiums and performing quality control on mortgage uploads.

Skills & Requirements

The Loan Servicing Representative position requires a high school diploma or equivalent, and two to three years of loan servicing experience. Your communication skills are top notch and you are comfortable talking with members and staff at all levels. Your experience has also taught you how to organize and work independently while juggling multiple priorities with tight deadlines. You have experience working within the guidelines of Reg X, CFPB, RESPA, and Mass Gen Law, Chapter 183 sec 55 as well as other lending regulations.

Work Schedule and Benefits

As a Loan Servicing Representative, you will work a 40-hour full-time schedule, with occasional Saturdays (we support work-life balance!).

RFCU offers a full benefit package including Blue Cross Blue Shield medical benefits, dental insurance, 401k with company match and profit sharing potential, flexible health and dependent care savings plans and life, AD&D and LTD insurance. To help boost your career and personal growth we offer a generous and flexible tuition reimbursement program. Vacation, personal, and sick time is offered to assist our employees in taking care and relaxing with family and friends.

Are you ready to apply?

If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

Apply today and join our team!