General Manager - Boston Delivery

This job posting is for a new delivery-focused location at 94 Shirley Street, Roxbury.

Why Join Chick-fil-A Boston Delivery?

We’re not just about serving food—we’re about touching lives by creating moments of care. Here’s what you’ll enjoy as our General Manager:

• Competitive Pay : Base salary of $84,000–$94,000, plus a generous employee value proposition.
• Comprehensive Benefits : Health and dental insurance, 401(k) with company match, and generous food discounts.
• Work-Life Balance : Flexible scheduling so you can recharge and bring your best self to work.
• Career Growth : Opportunities to learn and develop new skills
• A Supportive Culture : Join a team that feels like family, where your ideas are valued, and your contributions make a difference.
• Sundays Off : Because we believe in giving you time to rest and connect with what matters most.

At Chick-fil-A Shirley Street, we believe in creating moments of care that touch lives—whether it’s through a perfectly delivered meal or a warm smile that brightens someone’s day. We’re opening a new delivery-focused location in the heart of Boston, and we’re looking for a gritty, friendly, and caring General Manager to lead our team with passion and purpose. If you’re bilingual in English and Spanish, thrive in a fast-paced environment, and are driven to make a difference for our guests and team, we want you to join us in building something special.

What You’ll Do:

As our General Manager, you’ll be the heartbeat of our delivery-focused restaurant, leading with a servant’s heart to ensure operational excellence, unforgettable guest experiences, and a positive team culture. Your responsibilities will include:

• Lead with Passion : Inspire and coach a diverse team to deliver exceptional service, fostering a culture of care and accountability.
• Drive Delivery Excellence : Oversee seamless operations, from order accuracy to efficient delivery through platforms like DoorDash and Uber Eats, ensuring every guest receives their meal hot, fresh, and on time.
• Build Community Connections : Use your bilingual (English/Spanish) skills to connect with team members, creating a welcoming environment for Boston’s diverse community.
• Manage the Numbers : Own financial performance, including sales growth, cost control, and profitability, while maintaining high standards for food quality and safety.
• Innovate and Grow : Leverage data and technology to optimize delivery operations, streamline processes, and enhance the guest experience.
• Be the Glue : Handle scheduling, inventory, and team development with grit and grace, ensuring our restaurant runs smoothly even during the busiest rushes.

Who You Are:

We’re looking for someone who embodies our values and brings energy to everything they do:

• A gritty leader who thrives in a fast-paced, high-volume environment and isn’t afraid to roll up their sleeves.
• Friendly and caring , with a genuine passion for making people feel valued and supported.
• Bilingual in English and Spanish , with strong communication skills to connect with our diverse team and community.
• 3+ years of restaurant management experience, ideally in QSR or delivery-focused operations.
• A problem-solver with a track record of driving results, from sales to guest satisfaction.
• Knowledge of food safety standards is a plus.
• A team player who leads by example and is excited to grow with a new, innovative brand.
• Comfortable leading a team in a kitchen .

Ready to Lead with Care?

If you’re ready to bring your grit, heart, and bilingual skills to a role where you can shape a new restaurant and make a lasting impact, we’d love to meet you. Apply today to join Chick-fil-A Shirley Street and help us deliver more than just great food—deliver moments of care to Boston’s vibrant community.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.