Area Manager

Job Description:

Our Opportunity:

Smart Equine is hiring an Area Manager for our Plymouth, MA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What you'll do:

• Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
• Ensure that standards are established and followed
• Work actively with associates to ensure success
• Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
• Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
• Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
• Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
• Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
• Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
• Complete required documentation for tracking attendance, efficiency, behavior, and safety
• Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What you'll need:

• Associate Degree - Bachelors’ degree preferred
• 2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
• Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
• Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
• Ability to work flexible schedule to include nights and weekends if business require it
• Position may require travel
• Bonus: Bilingual in Spanish

• We offer the following benefits for our team members:

• 20% Chewy.com Discount

Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)

Life and Disability Insurance

401(k) with company matching

Wellness benefits through Wellbeing @Chewy

Employee Assistance Program (EAP)

Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year

Subsidized child, adult, and pet backup care through Care.com

Discounts on many items through the LifeMart Discount platform

The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday!

High volume and specialty positions are eligible for wage increases starting after 3-months of service

Referral Bonuses - $500 per referral

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].