Hotel Breakfast Attendant

Job Description

Job Description

Our Hampton Inn Boston Bedford Burlington located at 25 Middlesex Turnpike, Billerica, MA is seeking a Full-Time Breakfast Attendant to join their team! This position is responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel during the overnight shifts. This position requires open availability (including weekends and holidays) and reliable transportation.

The hours for this position are 5AM-12PM.

Hampton Inn Boston Bedford Burlington is one of the 50 hotels owned and managed by the award winning hotel management company, Buffalo Lodging Associates. Come join our amazing team!

Principal Responsibilities:

• Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation according to brand and company standards.
• Prepare foods such as cut fruit, coffee and juices.
• Stocks coffee, juice and Milk container. Set out cold food such as sweet rolls, muffins and cereal for self service.
• Warm and set out hot foods such as hash browns, egg and meat products, etc.
• Set up serving dishes, utensils, cups and other paper/china products.
• Maintain cleanliness of breakfast area and kitchen during and after breakfast hours.
• Take inventory of food, beverages and other supplies needed for each day. Organize and put away food orders.

Job Duties:

• Responds promptly to customer needs, requests for service and assistance.
• Respond to special requests from guests.
• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Monitors own work to ensure quality.
• Periodically restock self service food and supplies as needed.
• Wash china, flatware and serving equipment and return it to storage.
• Clears and cleans tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas.
• Removes trash.
• Comply with health department rules and regulations with respect to handling, preparing and storing food.
• Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly.
• Responsible for any assigned keys and for following key control policies.
• Is consistently at work and on time.
• Is able to meet the demands of the industry and meet hotel needs, which may require holidays and weekends.
• Able to work early morning shifts for the entirety of the breakfast service , typically 5:30 AM to 12PM.
• Complete any other tasks requested by management.

Qualifications & Expectations:

High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation.

Come to shift dressed in company provided uniform, and on time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regularly lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Disclaimer:

The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.