Consultant

ISSA
Waltham, MA

Membership Consultant

Our F45 family is looking to grow our sales team. If you are a positive, outgoing, confident team player this might be the perfect role for you. Someone who has an unstoppable drive to grow this studio, feels comfortable making calls, is a fitness lover, has strong customer service skills, and is an overall self-driven salesperson.

Job Description:

The Membership Consultant is responsible for overseeing membership sales, facility tours, and member retention for all three of our studios (Watertown, West Waltham, and SW Burlington). The Membership Consultant is also responsible for helping create an environment that motivates and inspires all to be their best and achieve their goals. Develop first-name relationships with members, answer questions, resolve concerns, and put members and guests in touch with the appropriate resources.

Responsibilities & Duties:

  • Supporting an exceptional new member onboarding experience that helps members get connected to our studio.
  • Responsible for achieving self-generated lead targets each month.
  • Manage the pipeline of leads to drive conversions
  • Responsible for hitting monthly new member growth goals
  • Help keep our gym clean, well-maintained, and safe for members and guests
  • Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community
  • Create social media content and assist in managing social media channels

Qualifications:

  • Previous sales experience preferred
  • Excellent customer service skills
  • Motivated and passionate about health and fitness
  • Positive and detail-oriented person that can talk to anyone
  • Comfortable learning new software, such as MindBody and Loyalsnap
  • Bilingual preferred

Compensation: $16.00 - $20.00 per hour

We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.

Our mission at F45 is to create the world's greatest workout. This isn't only about creating an unbelievable fitness experienceit's about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn't just about appearance. It's about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do.

Posted 2026-03-15

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