Assessment, Care Manager

Careforth
Boston, MA
About Us: :

A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.

Position Summary: :

Make a difference in people's lives while enjoying a flexible schedule. The Assessment Care Manager works collaboratively as part of a care team to guide prospective families through an assessment process to enable efficient activation of services. This includes assessing consumer and caregiver eligibility for services, developing an initial person centric care plan, and preparing families for ongoing services including orientation to Careforth’s digital communication app. Assessments are carried out within established timelines for expedient service activation.

What You Will Do: :
  • Manage initial contact with prospective families, educating them on service qualifications and assessing for service eligibility.
  • Conduct initial assessments and evaluations, typically onsite in assigned territory; guide families through efficient service activation.
  • Assess social determinants of health needs; p romote and educate families on available services and resources
  • Assign and orient caregivers to the Careforth app, Careforth’s HIPPA-secure digital communication platform, supporting effective usage
  • Complete assessment notes within a case management system, ensuring a smooth transition to start of service with ongoing case management.
  • Ensure audit readiness and compliance to regulatory standards.
  • Perform other related tasks as needed.
What You Will Bring: :
  • Bachelor’s degree required, with at least two years of experience working with elders or adults with disabilities
  • Ability and flexibility to travel (usually by automobile) within assigned geographic area; valid driver’s license and automobile insurance is required
  • Experience in case management, care planning and assessment, including but not limited to eldercare, people with disabilities, and other complex medical needs in a health care setting
  • Tech savvy with the ability to teach others; proficient in common software and web-based applications (e.g. Case Management Systems, MS Office)
  • Ability to work in a fast-paced environment meeting departmental goals
You'll Benefit From: :

At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you:

The pay range for this position is $$47,693 - $64,390. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location. Highly encourage candidates to apply who live or want to relocate to the following areas around Boston: Arlington, Belmont, Boston, Brookline, Cambridge, Chelsea, East Boston, Everett, Lexington, Needham, Newton, Revere, Somerville, Medford, Malden, Melrose, Saugus, Waltham, Watertown or Winthrop.

 

#LI-Remote (Role is remote; however, we are unable to hire candidates residing in New York City, California, or Colorado.)

Join Our Award Winning Team: :

Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.

Caregivers play a critical role in the future of healthcare—and so can you.

Apply now!

For more information, please visit .

Careforth is an Equal Opportunity Employer*

DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

*Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Careforth strives to create experiences that are accessible and welcoming to everyone, including making and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.

Posted 2025-09-22

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