Operations analyst

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

We're headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We've grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.

We're also a great place to work. In 2024, we brought home a number of awards including Built In's 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

Our Revenue Operations team acts as the strategic bridge between Finance, Sales, and other go-to-market functions, ensuring alignment across forecasting, planning, and performance analysis. We are responsible for delivering accurate revenue projections, driving operational efficiency, and enabling data-driven decision-making across the organization. 

We are seeking a highly motivated Revenue Operations Analyst to join our growing team. This individual contributor role will report directly to the Senior Director, FP&A and play a key part in shaping our revenue strategy. The ideal candidate is detail-oriented, analytically strong, and thrives in a fast-paced, collaborative environment. You'll work closely with cross-functional stakeholders to support forecasting cycles, analyze sales performance, and optimize revenue processes that scale with our growth.

Responsibilities

• Utilize data analysis tools and business intelligence software to track revenue performance and trends 

• Generate regular reports and insights on key revenue metrics to assist in strategic decision-making 

• Collaborate with the executive and sales team to develop accurate revenue forecasts and projections 

• Evaluate and enhance sales processes to drive efficiency and increase conversion rates 

• Analyze pricing strategies and their impact on revenue generation and customer acquisition 

• Collaborate with the product team to assess the performance of existing offerings and identify opportunities for new revenue streams 

• Communicate analytic solutions to stakeholders and implement improvements and solutions 

Qualifications

• 1-3 years of experience in revenue operations, sales operations, banking, consulting, financial services or a related analytical role 

• Bachelor's degree in Business, Finance, Economics, or a related field 

• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, or BI tools like Tableau) 

• All around team player, fast, and self-learning individual 

• Ability to thrive in a rapidly changing startup environment, handling multiple tasks with flexibility and a positive attitude 

• Proactive and solution-forward, bias for action 
• Excellent written and verbal communication skills and the ability to collaborate effectively with cross-functional teams 

Why we love Definitive, and why you will too!

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed."

-Business Development Manager

"Great team. Amazing growth. Employees are treated very well."

-Research Analyst

"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."

-Profile Analyst

If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment – we encourage you to apply!

Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.

Please note : All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to

[email protected]