Senior People Operations (HR) Business Partner

: Restaurant Associates

Position Title: Senior People Operations (HR) Business Partner

Pay 16

Reports To: Regional Director of People Operations

Salary: $83,000-$126,000

Other Forms of Compensation: Stipend + Comprehensive Benefits Package

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work in 2021, This is R/A !

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected] . Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

The role will focus on three core pillars of People Operations Business Partners; Talent Development, Employee Engagement, Employee Relations and People MAP - Attract, Retain, Develop, Engage and Perform. The role will also support people projects, manager skills training, compliance, etc. for the Google Food program in order to support operational excellence. This position reports into the Regional Director of People Operations Business Partner and will leverage their strong knowledge of local laws and company labor guidelines, training , coaching and mentoring skills, ability to influence and to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and the other members of the HR Team) to promote all people standards, Google Food expectations and enhance user (partner) experience are also necessary.

The great things you'll do:

Talent Development

• Be the local Champion for our Certified Regional Learning & Development Centre ("CRLDC") program, which supports development of key roles and onboarding regionally.

• Coordinate regional top 18 roles onboarding via CRLDC guidelines, ensuring a great welcome and start with the team.

• Coordinate regional talent workshops.

• Ensure all employees with roles in the top 18 jobs have an active, bespoke and relevant development plan.

• Engage, coach and support our top talent to develop great careers within the team.

• Ensure we leverage the great in-house learning and development ("L&D") programs of Compass Group.

• Work directly with Management team on counseling, personal development plans, annual performance reviews, and stay interviews.

• Assess training needs to ensure Core Program Expectations ("CPE") are met, developing L&D materials as required.

• Ensure learning initiatives enable the organisation to retain competent, capable and committed staff at all levels in the organisation.

• Train, coach and mentor managers, supervisors and employees on developing great career pathways.

Employee Relations

• Proactively advise managers and employees on conditions of employment, HR policies and processes.

• Develop, as required, tools and training for the managers and employees to enhance collaboration with both the Management and People Operations Business Partners team.

• Develop a proactive and supportive working culture when dealing with employee issues.

• In coordination and partnership of the HRSC, help to facilitate people issues as they arise with the operational partners, and advise management in appropriate resolution of employee relations issues.

• When needed, manage in concert with the HRSC to complete HR investigations as necessary.

• Provide an open door policy to support and help employees who visit with issues and questions.

• Establish and maintain an efficient offboarding system, including conducting exit interviews with employees leaving the company.

• Maintain all local laws and company employment guidelines consistently, and ensure compliance with legislative requirements.

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Operations, Systems and Data

• Maintain and process all required employment documentation, including: Personnel Files, I 9's, W4 Tax Filing Status, Background Checks, Drug Screening, 8850 Forms, etc.

• Complete the CRLDC Dashboard for the region and partner with managers to implement actions to improve opportunities with management as required.

• Analyze employee data and prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Complete HR projects for the leadership team, sector corporate office and Compass Group as required.

• Facilitate in partnership with Recruitment and Talent Management in managing the MyOpportunity system for your region.

• In partnership with Risk Management and RA Safety Champion, support Safety trainings for the team.

• Respond to external agency administration in line with company policy.

• Complete administration in various applications/systems (e.g. CPM, STAFF, etc.) as required to support the HR Coordinators as needed.

• Utilize and maximize Compass Group HR systems, including training managers to use them.

• Explore opportunities to utilize/implement HRIS system/technology to eliminate administrative tasks, empower employees, and meet other needs of the organization.

What we look for in the perfect candidate:

• College degree or equivalent work experience

• 3 to 5 years HR experience in a generalist setting

• Ability to work with multiple stakeholders and leaders

• Ability to work in a team and influence across job functions and company levels

• Strong attention to detail

• Passionate about the employee experience and environment

• Ability to teach and train various subjects to individuals and small groups

• Strong commitment to confidentiality

• Ability to stay calm under pressure

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Restaurant Associates maintains a drug-free workplace.

Req ID: 1244860

Restaurant Associates

Nakiiya Jones

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