Customer Service Assistant
About Us:
At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. From social media marketing to SEO and digital advertising, we tailor every solution to maximize your growth.
Overview:
We are seeking a friendly and dependable Customer Service Assistant to provide exceptional support and ensure positive customer experiences. This role is ideal for someone who enjoys helping others and working in a team-oriented environment.
Key Responsibilities:
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Respond to customer inquiries in a professional and timely manner
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Provide accurate information about products and services
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Resolve basic concerns and escalate issues when necessary
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Maintain records of customer interactions
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Support team efforts to achieve service goals
Qualifications:
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Strong communication and interpersonal skills
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Problem-solving mindset
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Organized and detail-oriented
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Positive attitude and reliability
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Entry-level candidates welcome (training provided)
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