GMP Operational Quality Senior Manager (Quality Engineering/Validation)

Vertex Pharmaceuticals
Boston, MA

Job Description

General/Position Summary

The Senior Manager, Quality Assurance Technical Services will execute and provide quality support and oversight for Quality Engineering and Validation programs at Vertex Cell and Genetic Therapies sites. This role is responsible for executing QA activities for validation of equipment and systems, facility and equipment change controls, CAPAs, validation-related deviations, and all validation lifecycle documentation. Furthermore the role will support the calibration and Maintenance program QA oversight activities.

Acting as a trusted advisor, the Senior Manager will collaborate with site operation business partners to ensure compliance, address quality issues, and drive continuous improvement.

This is a 5 days on site role located in the Seaport, Boston.

Key Duties & Responsibilities

  • Provide quality oversight and ensure compliance with standards across internal Vertex CGT manufacturing sites.
  • Execute the validation QA activities for drafting, review, approval and execution of validation documents.
  • Support return-to-service cleaning, testing, and GMP release of facilities/equipment for change controls.
  • Execute calibration and Maintenance program QA activities.
  • Review and analyze program effectiveness, identifying gaps and opportunities for improvement.
  • Lead quality event investigations, root cause analysis, and corrective actions.
  • Support return-to-service cleaning, testing, and GMP release of facilities/equipment for change controls.
  • Partner with cross-functional teams to ensure timely completion of periodic trend reports and implementation of corrective actions.
  • Monitor and track performance metrics, presenting them at Quality forums, site leadership and management review forums.
  • Execute on calibration and maintenance program QA oversight activities.
  • Collaborate with project teams to ensure alignment and timely resolution of issues.
  • Participate and provide compliance oversight for quality systems, including change controls, deviation investigations, CAPA, and effectiveness checks.
  • Conduct risk identification, gap analysis, and implement robust corrective actions.
  • Lead or participate in process optimization workstreams and continuous improvement initiatives.
  • Participate in inspection readiness activities and support regulatory site inspections including act as quality SME for facility control programs and post inspection activity execution.
  • Represent C&G Quality to lead/participate in complex projects and partner with key stakeholders for alignment in strategic and operational planning and delivery of business & financial priorities and goals.

Required Education Level

  • Batchelor's degree or Masters degree or relevant comparable background.

Required Experience

8+ years of experience, or the equivalent combination of education and experience in a regulated pharmaceutical environment

Required Knowledge/Skills

  • In-depth global health regulatory agency knowledge and experience across GXP life cycle in Cell & Gene therapy and/or Biologics (EU GMPs, FDA 21CFR Part 1271, GxPs).
  • Broad knowledge and current experience of equipment, facilities and utility validation industry trends and best practices in a cGMP Cell/Gene therapies.
  • Preferred QA Operational experience for Autologous Cell Therapy Operations.
  • Broad technical knowledge in Cell technology, aseptic manufacturing technology, analytical assays, cell & genetic therapies/Biologics processing, fill/finish and testing.
  • Demonstrated strategic planning and execution skills required for operational effectiveness and compliance. Proven ability with Root Cause Analysis, data analytics, and other Operational Excellence experience, such as LEAN, DMAIC, Six Sigma.
  • Excellent communication skills and a proven track record Influencing/building/promoting a culture of Quality and Excellence.
  • Ability to apply risk management principles to decision making and operational priorities.
  • Critical Thinking and Problem Solving skills
  • Ability to closely collaborate and build relationships with internal and external stakeholders.

#LI-onsite

Pay Range:

$136,400 - $204,600

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

On-Site Designated

Flex Eligibility Status:

In this On-Site designated role, you will work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Onsite

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

Posted 2026-02-08

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