Collections Analyst

Collections Analyst – Hybrid (Woburn, MA)

Schedule: Hybrid – Work from home on Mondays and Fridays

Flexible Start Times: 7:00 AM, 8:00 AM, or 9:00 AM

Our client is seeking a detail‑oriented Collections Analyst to join their Accounts Receivable team. This role plays a key part in reconciling receivable balances, reducing past‑due accounts, and supporting the organization’s overall cash flow and billing efficiency. The ideal candidate is a strong communicator with excellent follow‑up skills and experience handling high‑volume collections activity in a professional environment.

Key Responsibilities

• Manage and collect on past‑due balances, including rent‑based or purchase order (PO)–driven receivables.
• Reconcile customer accounts to ensure accurate aging, billing, and cash application.
• Audit lease agreements, purchase orders, contracts, and billing documents to validate accuracy and identify discrepancies.
• Prepare and submit billing adjustments, credit requests, or supporting documentation as needed.
• Conduct daily outreach to customers via phone and email, maintaining consistent follow‑up on payment arrangements and outstanding issues.
• Research and resolve customer disputes by partnering cross‑functionally with billing, legal, sales, and operations teams.
• Escalate unresolved or complex collection matters to leadership when appropriate.
• Maintain accurate notes and documentation in the AR system for all collection activity.
• Generate and analyze aging reports to identify trends, risks, and opportunities for process improvement.
• Support month‑end AR close activities, including reconciliation and reporting tasks.
• Contribute to continuous improvement of collection strategies, customer experience, and internal processes.

Must‑Have Skills & Experience

• 1–3 years of collections experience within an Accounts Receivable environment.
• Experience working with Oracle Financials or similar ERP (Oracle strongly preferred).
• Strong organizational and follow‑up skills; able to manage timelines and multiple accounts simultaneously.
• Excellent written and verbal communication skills with the ability to clearly articulate issues and resolutions to both internal and external stakeholders.
• Experience handling purchase order‑based billing or recurring contract billing.
• Customer‑service mindset with the ability to build rapport while driving timely payments.

Nice‑to‑Have Experience

• Prior experience auditing lease documents, contracts, or purchase orders.
• Exposure to billing management systems or large enterprise AR functions.
• Familiarity with high‑volume collections (hundreds of accounts/leases).
• Experience using reporting tools or Excel for account reconciliation and aging analysis.

Education

• Bachelor’s degree in Business, Accounting, Finance, or a related field preferred , but not required with relevant experience.

Job Type & Location

This is a Contract to Hire position based out of Woburn, MA.

The pay range for this position is $25.21 - $25.21/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Woburn,MA.

This position is anticipated to close on Jan 2, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.