Case Manager - School-based Intervention Services - Community Engagement & Support

LUK, Inc.
Webster, MA

Job Description

Job Description

Description:

The Case Manager – School-based Intervention Services will identify the needs of the middle school students enrolled in programming and their families and connect them to community resources to meet those needs. This position will meet with students and families on a regular basis both at school and within their homes. This position will gather student/family information via screenings, assessments, and consultation with collateral sources. With the student/family, the Case Manager 1 will develop goals for an Individualized Action Plan. Ratings on progress toward these goals as well as discharge planning and implementation are expected. The Case Manager 1 will mentor students and will work on a team with other RISE staff to plan and lead activities and psychoeducational groups for students and their families.

The qualified candidate will have a Bachelor’s degree in Human Services, Counseling, Social Work, Psychology or closely related field. A minimum of 3 years of related experience preferred. Knowledge of behavioral health, violence prevention/intervention, positive youth development, and cultural responsiveness preferred. Group facilitation, strong relationship-building skills required. Excellent communication and computer skills required. Valid driver’s license and own transportation required.

This is a fulltime position located in North Central Massachusetts and will include community-based travel and implementation. Work schedule must accommodate the needs of the student/family. Bilingual/bicultural candidates are encouraged to apply.

In addition to very competitive salaries, LUK offers a substantial and unique benefit package found here .

Introduction to LUK, Inc.:

LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!

For more information, please visit our website & social media accounts!

Website | Facebook | Instagram | YouTube | LinkedIn

Requirements:

Purpose:

The Case Manager – School-based Intervention Services will provide strength-based services to middle school students and their families to support progress toward their goals.

Responsibilities Include:

  • Meet with students/families at their home, school, or other community-based location regularly
  • Maintain communication with students/families between meetings
  • Complete intakes and discharges in a timely manner, to include screening and assessments as well as individual action plan development
  • Identify student/family needs and connect them to community resources to meet those needs (warm hand-off preferred)
  • Complete regular reviews of progress toward goals to quantify student/family functioning
  • Model skills for students/families and coach/mentor them to develop their own skills
  • Actively participate in supervision and training as required
  • Assist with the coordination and marketing of the program within the school, assist school personnel with the referral process, and maintain relationships with core members of the program team
  • Facilitate psychoeducational groups for youth and families
  • Facilitate parent educational opportunities for families
  • Assist with internal reports and reports for the program funder
  • Gain an understanding and commitment to LUK’s Mission, Vision, and Values and provide congruent clinical services

Knowledge and Experience Required:

  • Bachelor’s Degree in Human Services, Counseling, Social Work, Psychology or closely related field
  • 3 years of experience with at-risk youth and families
  • Bilingual/bicultural candidates encouraged to apply

Skills and Abilities:

  • Strong communication skills
  • Computer skills
  • Group facilitation skills
  • Able to work independently and collaboratively on a team
  • Internet access for remote work
  • Reliable and safe transportation
  • Demonstrated ability to develop and maintain therapeutic relationships

How to Apply:
Submit a cover letter and resume sharing your interest and unique qualifications for this position to:

Mail: Director of Human Resources
LUK, Inc.
545 Westminster Street
Fitchburg, MA 01420

Email: [email protected] with the subject line “Case Manager – School-based Intervention Services”

FAX: 978-829-2210

Job Location:
The Case Manager 1 – School Based will work in North Central Massachusetts with access to office space in Fitchburg. Transportation required. Ability to work remotely on occasion.

Salary Range and Benefits:
Pay Range: 9B. Salary Range: $49,000 – $57,000. Salary ranges within each pay grade are based on qualifications, skills, and experience.

Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.

For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit:

Position Overview:

LUK Division: Community Engagement and Support (CES) Services

LUK Component: Intervention Services

Direct Supervisor: Assistant Director of CES

LUK Staffing Category: 9B

This position is 40 hours per week

This is a salary position: ?

This is an hourly position: ?

This position is benefit eligible: ?

This position is community-/home-based ?

EOE and Diversity Commitment

LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.

Posted 2026-05-30

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