Associate Director, Medical Strategic Operations

Galderma
Boston, MA
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Associate Director, Medical Strategic Operations will lead the strategic execution of the Nemolizumab US Medical Affairs (USMA) brand plan and drive operational excellence across both headquarters and field medical teams. This role is responsible for ensuring effective implementation of medical tactics in alignment with strategic objectives, budget phasing, and compliance requirements. Working closely with the Head of USMA for Nemolizumab and cross-functional partners, the Associate Director will manage key initiatives including strategic planning, project and budget management, dashboard development, and vendor operations. This position plays a critical role in supporting the successful delivery of medical programs that advance the scientific understanding of Nemolizumab in the US.

Essential Functions
  • Collaborate with the Head of US Medical Affairs (USMA) Nemolizumab to lead the development, tracking, and execution of the overall US Medical strategic and tactical plan.
  • Partner with USMA strategic, field Medical Leadership and cross-functional teams to track tactical plans with strategic objectives, financial milestones and ensure timeline-oriented execution.
  • Develop high-quality presentation materials (e.g., slide decks) to support strategic discussions, leadership updates, cross-functional alignment, and long-range planning initiatives. Must be able to synthesize complex information into clear, compelling visuals and narratives.
  • Lead the development and maintenance of USMA Nemolizumab dashboards to track tactical execution, KPIs/metrics, insights; synthesize findings into insights and recommendations for decision making and strategic planning.
  • Partner closely with finance and FP&A teams to develop, track, and manage the US Medical Affairs budget, ensuring spend aligns with phasing and forecast.
  • Manage and oversee all vendor (including HCPs) and contract operations, including securing MSAs, SOWs, opening POs, and ensuring timely execution to support team.
  • Provide leadership on project management support for all US Medical Affairs-led programs, ensuring alignment with tactical objectives, KPIs and timelines.
  • Maintain a robust congress calendar with assigning accountabilities to internal USMA nemo medical stakeholders for congresses.
  • Lead and support medical leadership meetings and forums by developing meeting agendas, creating slide decks, tracking action items, and driving accountability across stakeholders.
  • Support compliance review and approval processes for regional and national advisory boards, ensuring adherence to legal and regulatory requirements.
  • Coordinate submission and approval of field medical materials through the Medical Review Board (MRB), including field resources, advisory board content, and congress materials.
  • Support onboarding of new personnel, through creating custom onboarding plans in coordination with team members
  • Improve and implement new procedures to streamline medical operations (home office and field), ensuring compliance with regulatory and company guidelines.
  • Support creation of quantitative insight reports using Veeva and Power BI in partnership with the National MSL Director to capture and communicate field metrics.
  • Support additional operational or project management activities as needed.

Minimum Education, Knowledge, Skills, and Abilities
  • Advanced degree (PharmD, PhD, MD) with 1-3+ years of experience in medical affairs or life sciences consulting
    OR
    Master’s degree (M.S.) in a related field with 5+ years of experience in medical affairs strategy/operations or commercial operational excellence, including strategic planning and operational/project management
    OR
    Bachelor’s degree in healthcare or life sciences with 7+ years of experience in medical affairs strategy/operations or commercial operational excellence, including strategic planning and operational/project management.
  • Proven ability to create professional, visually compelling slide decks and presentation materials for leadership and cross-functional teams; proficiency in PowerPoint (or equivalent tools) required.
  • Strong experience developing and managing dashboards to track KPIs, tactical progress, and insights; proficiency in tools such as Power BI, Excel, or other visualization platforms preferred.
  • Demonstrated experience managing budgets in collaboration with Finance and FP&A teams, including tracking spend against phasing and ensuring accurate resource allocation.
  • Demonstrated understanding of vendor contracting workflows, including managing MSAs, SOWs, and POs, with the ability to support teams through end-to-end operational processes.
  • Excellent project management skills within medical affairs, with a proven ability to drive complex initiatives and meet deadlines across cross-functional teams.
  • Strong leadership and collaboration skills, with experience working in high-performance environments across pharma, biotech, or life sciences consulting.
  • Effective communicator, able to engage and influence stakeholders at all organizational levels.
  • Strategic thinker who can translate business and medical objectives into clear operational plans and deliverables.
  • Knowledge of pharmaceutical industry regulations, compliance standards, and best practices in medical affairs.
  • Travel is estimated at 10-20%
Posted 2025-09-07

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