Hotspot Team Lead

Job Description

Job Description

The position is responsible for driving sales performance and related metrics of the associated territory to maximize company revenue. This is an outside sales position. The Hotspot Team Lead is accountable for all activities and Account Executives in Woburn, MA, contributing to the success of Retailers in his/her area of responsibility, including but not limited to: sales volume, dealer inventory levels, training, relationship building, merchandising, small business consulting, and brand advocacy in a retail environment.

Through the Hotspot Team Lead’s effort in reinforcing, the goal is to grow the customer activation and replenish activities of the Retailers who are: actively promoting Lycamobile, sufficiently inventoried, properly merchandised, knowledgeable of Lycamobile products and services, and selling Lycamobile as a primary brand in the store’s portfolio. These Retailers are both Independent and National.

Responsibilities:

· Drive company revenue

· Increase customer’s activations (sales by dealer to customers) in the assigned territory

· Grow the distribution and ensure the Retailers have an adequate supply of stock & merchandising/marketing materials

· Educate and train Retailers on service offerings, systems and processes

· Maintain and build relationships with store personnel

· Improve the customer experience within the retail environments

· Report daily activity, store level conditions, trends, and competitive data

· Provide feedback on Retailer and consumer interactions

· Develop, implement, and maintain a business plan for the designated region, driving measurable results for stores

· Conduct store visits and phone call within region

· Continue to expand sales through establishing and maintaining Retailer contacts through potential new Retailer leads that they see while out in the field or by getting referrals from existing Retailers

· Strengthen brand awareness in the channel through merchandising, display maintenance

· Must take measurements for custom Branding requests

Skills and Requirements:

· At least 2-5 years wireless retail sales or training experience (strongly preferred)

· High school diploma or equivalent

· Any combination of education and experience

· Highly self-motivated and independent team player

· Prior success meeting performance goals and requirements (prepaid wireless industry experience preferred)

· Ability to take initiative and problem solve

· Attention to detail and ability to multitask

· Strong organizational skills with ability to coordinate and direct projects

· Excellent verbal, written and presentation skills

· Proficient in Microsoft Office, including Excel, Outlook, Word and PowerPoint

· Ability to work non-traditional hours to participate in evening and weekend events

· Valid driver’s license (at least 2 years in the US)

· Bi-lingual English & Spanish preferred

About Lycamobile:

The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries.

Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Company Description

About Lycamobile:

The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.

Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Company Description

About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\n\r\nLycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.