Protective Services Screener & Worker

Springwell
Waltham, MA
Springwell is seeking a Protective Services Screener & Worker to join our dynamic team!

The compensation for this role is $35.38/hr for a 37.5 hour work-week.

DESCRIPTION:
  • Screen new reports of older adult maltreatment and/or self-neglect to determine if an investigation is warranted, according to program guidelines.
  • Assign cases to workers and provide direction for initial response including required time frames.
  • Discuss screening decisions with reporters as appropriate.
  • Conduct field visits to respond to crisis situations, complete investigations and implement service plans.
  • Document assessments of risk, capacity, and functional abilities.
  • Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals.
QUALIFICATIONS:
  • Bachelors degree or higher from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology.
  • Individuals with a Masters degree or higher must have 2 years experience with crisis intervention, elders, and/or investigations; Individuals with a Bachelors degree must have an additional year of experience.
GENEROUS BENEFITS:
  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within
ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in and are looking for new staff who embrace:
  • Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
  • Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
  • Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

Posted 2026-05-08

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