Account coordinator - cyber

Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now.

Newfront is building the modern insurance experience.

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter.

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most.

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

SUMMARY: The Cyber Risk Coordinator is responsible for providing administrative support to the Cyber Risk team, including the cyber placement team, cyber claims, the Newfront account teams and producers.

FROM THE TEAM: Come join Newfront’s Cyber Risk Solutions team! We are a smart, dynamic, and fun-loving group privileged to be working with some of the most innovative companies across the world. We provide risk management guidance to companies across multiple industries...There’s something new every day! We promote from within whenever possible and are committed to the professional development of our team members, providing time and funding for courses and seminars. Oh yeah, we like to have fun too.

This position is an hourly, non-exempt and full-time hybrid position with the option to work from any of Newfront's office locations or hubs in Dallas and Southern California. Will be considered hybrid if living within 25 miles of a Newfront office location. Requires seasonal or intermittent traveling to visit clients and prospects. This position reports directly to the Cyber Team Leader.

What You’ll Be Responsible For

• Support the placement team by preparing pre-renewal decks, quote comparisons, renewal proposals, and carrier follow ups.
• Update the market summary and account renewal reports and provide the marketing advisors with administrative support.
• Review applications and supplementals for completion and flag gaps or unclear responses.
• Support the placement team’s efforts with limit-adequacy analyses by running benchmarking and ground-up analyses.
• Prepare and review client communications and deliverables.
• Execute consistent and accurate database and document management processes and workflows
• Perform other duties and special projects as assigned.
  
  

Qualifications

• Minimum of 2 years in a comparable and/or relevant work environment is required.
• Solid communication skills: writing and presentation preparation.
• Excellent telephone etiquette for customer service environment including listening without interrupting, using a clear and audible voice and responding calmly and professionally.
• Intermediate knowledge and use of standard features Microsoft Office.
• Ability to be resourceful, take initiative, and work to solve problems.
• Works well with others in a fast paced environment and be responsive to co-workers and colleagues. Must also work independently.
• Adaptability and flexibility to respond to client and team needs.
• Strong time management skills.
• Ability to learn and adopt and train use of technology systems and software applications.
• Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
• Ability to review internal/external deliverables to ensure accuracy.
• Project maintenance skills.
  
  

Preferred Knowledge, Skills And Abilities

• Minimum of 1 year of brokerage experience preferred.
• Experience with information-security tools and practices.
• Understanding of casualty insurance and risk management.
  
  

Required Certificates, Licenses, Registration

• Resident Property and Casualty Insurance License (required to have or be obtained within 3 months of hire).
  
  

The pay range for this position in California, Washington, Colorado, and New York at the commencement of employment is expected to be between $48,200 - $86,000. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for!

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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