Manager, Health Information Management

Boston Medical Center
Boston, MA

POSITION SUMMARY:

Provides leadership to and oversees the efficient functioning of the day-to-day operations of the Health Information Management Department for birth certificate registry activities, release of information, prepping, scanning, and indexing medical records. Ensures that processes and procedures are designed to meet state and federal requirements for release of information and record retention. Serves as a liaison with internal customers, patients, and external customers.

Position: Manager, Health Information Management

Department: Health Information Management

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

  • Supervises Health Information Representatives, Birth Registrars, and Release of Information, including interviewing, orientation, training, and preparing evaluations.
  • Makes decisions on hiring, firing, and disciplining personnel.
  • Develops and implements department policies and procedures under the oversight of the Director.
  • Oversees the timeliness of prepping, scanning, and indexing medical record documentation.
  • Reviews productivity and quality of staff members’ work, taking appropriate action to correct issues as necessary.
  • Oversees/provides in-service training with department employees to ensure compliant records.
  • Schedules and distributes work to ensure a continuous and uninterrupted flow of work.
  • Oversees the time and accurate reporting of birth certificate/registry information to the state, ensuring accuracy and completeness of data captured by departmental computer systems.
  • Oversee, generally, the work of the copy service and serves as a resource to them.
  • Serves as the HIM representative on the Forms Committee and BMC’s Policy and Procedure Committee.
  • Assumes various delegated managerial responsibilities and performs other duties as assigned.
  • Serves as one of the Custodians of the medical record with the Director of HIM.
  • Adheres to all of BMC’s RESPECT behavioral standards.
  • Follow established hospital infection control and safety procedures.

Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Associate’s Degree Required; Bachelor’s Degree Preferred

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) is preferred.

EXPERIENCE:

Five years of progressively responsible experience in a Health Information Management Department. Previous managerial experience is required.

KNOWLEDGE AND SKILLS:

  • Requires comprehensive knowledge of systems and methods used in clinical data collection at a level generally acquired through completion of a Bachelor’s degree program in Health Information Administration.
  • Comprehensive knowledge of Joint Commission standards relative to the Record of Care.
  • Comprehensive understanding of all systems, equipment, and materials used.
  • Comprehensive knowledge of regulatory requirements and the ability to provide documentation when needed.
  • Analytical ability necessary to develop short- and long-term plans and objectives within departmental policies and goals.
  • Ability to review patient records.
  • Ability to prepare correspondence and statistical and narrative reports.
  • Excellent communication skills, verbal and written.
  • Ability to work with interdisciplinary groups of all levels, including senior leadership.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Posted 2025-11-09

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