Experienced Automotive Service Advisor

Job Description

Job Description

At Nucar Honda , we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us! If you're passionate about the automotive industry and thrive in a fast-paced, rewarding environment, we want to hear from you. This position offers the opportunity for a 4-day workweek , and an earning potential of up to $100k per year for top performers! Our service department has been recognized with 3 years of consecutive Service Green CSE, and above average zone performance.

About Us: At Nucar Honda, we pride ourselves on having a supportive, friendly team and providing exceptional service to our customers. We are a high-volume dealership located in a convenient, easily accessible area in a shop equipped with heat and AC. Our commitment to excellence has earned us a loyal customer base, and we're looking to add a driven service advisor to help us continue to deliver top-notch service.

Key Responsibilities:

• Act as the main point of contact for customers, providing exceptional service and communication throughout the repair process.
• Advise customers on the care of their cars , emphasizing the value of maintaining their vehicles according to manufacturers' specifications.
• Plan, coordinate, and direct the dealership's quality control efforts , ensuring that repairs are completed correctly and vehicles are returned to customers in optimal condition.
• Work closely with our team of technicians to ensure timely and accurate service.
• Maintain detailed service records and provide clear updates to customers on vehicle status.

Qualifications:

• High School Diploma or equivalent required.
• In-depth knowledge of the automotive industry and automotive parts .
• 2+ years of prior service or advising experience in the automotive field.
• Strong communication and customer service skills, with a focus on building lasting relationships.

Why Nucar Honda of Norwood?

• Convenient Location : Easily accessible for your daily commute.
• Comfortable Work Environment : Our shop is climate-controlled with heat and AC to keep you comfortable year-round.
• Supportive Team : Join a friendly, experienced, and collaborative team who are committed to both personal and professional growth.
• Growth Opportunities : We believe in promoting from within. Whether you're looking to advance your skills or move into a leadership role, we offer opportunities for career advancement.
• Comprehensive benefit package: DCD Automotive Holdings/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:
  • Medical, Dental, Vision Coverage
  • Company paid basic life insurance
  • Short & Long-Term Disability Insurance
  • Paid Vacations, Paid Holidays, & 401(K) with company contributions

If you're ready to take the next step in your automotive career and join a team that values hard work and growth, apply today!