Product Owner III, Engineering & Tech Operations

Product Owner III, Engineering & Tech Operations. The role is within the Operations Transformation team in the Engineering and Technology Operations (ETO) organization in GRS. You will lead our multi-phase Engineering Excellence transformation, scale foundational Engineering Excellence training cohorts, drive the integration of Generative AI into the Software Development Life Cycle, and set the strategic direction for tools and enablers that empower engineering teams. You will champion adoption of industry best practices, such as AI-augmented code generation, automated testing, documentation, and intelligent deployment, while advancing measurable improvements in quality and productivity. Partner with cross-functional teams to build governance frameworks, accelerators, and learning programs that enable rapid, sustainable change.
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Key Responsibilities

• Represent the voice of the customer (internal engineering teams and external developers).
• Collaborate with stakeholders to define product vision and roadmap. Prioritize and manage the product backlog, ensuring alignment with business goals and customer needs.
• Work closely with engineering teams to ensure development efforts align with the product vision. Provide clear and actionable requirements, and lead key ceremonies to ensure delivery on time and within budget.
• Act as a technical leader within the organization, providing guidance and mentorship to engineering and Tech Operations teams.
• Stay current with industry trends and best practices, and incorporate this knowledge into the product development process.
• Foster a culture of continuous improvement, encouraging teams to adopt new tools and methodologies that enhance productivity and quality.
• Ensure that API products are designed and built as seamless and scalable solutions with clear outcomes and measurable KPIs.
• Advocate for the customer (technology teams), ensuring that products meet needs and organizational priorities.
• Experience with API development and integration.
• Technical background with a solid understanding of software development and infrastructure.
• SAFe, SDLC, DevOps, or related trainings/certifications a plus.

• Advanced knowledge of Agile development methodologies with a Bachelor’s degree in a relevant field, 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams.
• Master's degree preferred.
• Proven expertise in modern SDLC, AI/ML in engineering, and a strong focus on business value and team enablement.
• Demonstrated ability to build strong stakeholder relationships and influence across organizational boundaries.
• Demonstrated experience leading varied audiences through complex ideas, issues and designs.
• Ability to lead varied audiences through census building.
• Comfortable making decisions with some level of uncertainty.
• Strong communication skills, both written and verbal.
• Strong experimental mindset to drive innovation amidst uncertainty and exploit market opportunities.

Pay Philosophy: The typical starting salary range for this role is determined by factors including skills, experience, education, certifications, and location. The full salary range reflects market value and provides opportunities for growth. Some roles may include commissions or bonuses as defined in the compensation plan.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or any basis prohibited by law.

EEO Statements: We are dedicated to fostering an inclusive environment and actively seek employee feedback. Please review our benefits and policies for more information.