Epic Beaker Systems Analyst (Data Innovations / Middleware)

Location: Remote USA. Central Time preferred or willingness to work CST hours

Type: Contract- 12+ months

On-Call: 24/7 rotation – 1 week every 6 weeks

Our client is a large, national healthcare diagnostics organization with a high-volume Epic Beaker laboratory environment. We are seeking an experienced Epic Beaker Systems Analyst with a strong focus on Data Innovations (DI) middleware to support a highly active laboratory environment. This is a hands‑on, run‑the‑business role supporting day‑to‑day operations, instrument connectivity, and ongoing maintenance, not a greenfield implementation.

We can facilitate w2 and corp‑to‑corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70 - $75 / hr. w2

Responsibilities

Key Responsibilities

• Provide day‑to‑day production support for Epic Beaker (CP), including troubleshooting and maintenance
• Administer and support Data Innovations (DI) middleware , ensuring reliable instrument connectivity and data flow
• Support frequent instrument adds, removals, and changes in a high‑volume lab environment
• Troubleshoot interface, rules, and connectivity issues between lab instruments and Beaker
• Partner with local LIS, lab operations, and IT teams to resolve issues and support ongoing needs
• Follow ServiceNow‑based change control and incident management processes in a large enterprise environment
• Support light Beaker build and configuration as needed
• Participate in a 24/7 on‑call rotation (1 week every 6 weeks)

What This Role Is

• Production support + middleware‑focused Beaker role
• Highly active environment with constant instrument activity
• Hands‑on, operational, and collaborative

What This Role Is Not

• A pure implementation or project‑only role
• A DI‑only position without Beaker
• A low‑volume or passive support environment

Experience Requirements

• The ideal candidate is comfortable working in a fast‑paced production setting, troubleshooting instrument interfaces, supporting Beaker application workflows, and partnering closely with local LIS and lab teams.
• Hands‑on Epic Beaker application support experience
• Strong experience with Data Innovations (DI) middleware and lab instrument interfaces
• Experience supporting production systems in a large enterprise or healthcare environment
• Familiarity with ServiceNow , ITIL processes, and formal change controls

Preferred Qualifications

• Certifications: Epic Beaker certification and relevant Data Innovations certifications are highly desirable.
• Experience supporting multiple lab instruments simultaneously
• Background working closely with laboratory operations or LIS teams
• Experience in high‑change, high‑uptime healthcare or diagnostics environments