Director of Operations, Northeast Transportation

Lensa
Boston, MA

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Are you a visionary leader ready to shape the future of transportation infrastructure across our Northeast geography? Do you embrace innovative solutions to provide our clients and communities with the very best from a worldwide delivery team? If you are - come join our purpose-driven team where innovation, sustainability, and people-first leadership drive everything we do. This is a fast-paced role reporting directly to the Executive Director of Operations and will have direct reports inclusive of Department Leaders, Managers of Projects, and select others. The successful candidate will bring a collaborative approach to cultivating partnerships with a wide range of cross-functional teams and leaders from finance, sales and people partners including HR, Talent Acquisition, Health & Safety, and Jacobs Employee Network (JEN) leaders.

This role will sit in either the New York City, NY or Boston, MA office with preferred location being New York City.

In This Role, You’ll Be Responsible For

  • Driving market expansion through strategic market partnerships and strong client engagement, in close collaboration with sales partners, regional technologist and design-build leads
  • Bringing executive level business/financial acumen to deliver business KPIs and identify margin expansion opportunities
  • Enterprise leadership, along with inspiring and mentoring future leaders through coaching and career development
  • Leading key recruiting and retention efforts, including creating a culture of caring that invests in our people and results in continued low attrition and highly engaged teams
  • 15+ years in leadership roles in operations for infrastructure and/or transportation markets
  • Engineering or business degree
  • Strong delivery experience with large, complex projects and programs
  • Strong financial acumen and experience with P&L ownership
  • Track record of operational transformation and driving growth
  • Inclusive leadership style with a passion for people development and promoting highly functional and results-oriented teams
  • Demonstrated ability to prioritize and execute top business needs, while flexing to changing needs (maintain agile pace of play)
  • Champion for both global delivery and digital delivery adoption & growth
  • Market knowledge of trends and drivers in the transportation market, including design-build delivery

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

If you have questions about this posting, please contact [email protected]
Posted 2026-03-11

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