Account Growth Manager - AI & Analytics (Pharma / Life Sciences)

Role Overview:

This role sits at the intersection of consulting, account management, and AI solution development. The successful candidate will work closely with senior client stakeholders while collaborating with global consulting and delivery teams to identify opportunities, shape AI-driven solutions, and grow long-term partnerships.

Key Responsibilities:

Client Relationship Management:

• Build and maintain strong relationships with Director- and VP-level stakeholders within a strategic healthcare account
• Develop a deep understanding of the client’s operating model, value chain, and business priorities
• Identify opportunities to expand analytics and AI engagements within the account

AI & GenAI Opportunity Development

• Identify business improvement opportunities using AI and Generative AI technologies
• Develop compelling use cases and value propositions for AI-driven solutions
• Translate technical AI capabilities into clear business outcomes for client stakeholders

Proposal Development & Solution Design:

• Collaborate with consulting and delivery teams to develop tailored analytics and AI proposals
• Align technical solutions with client cloud architecture, APIs, and data environments
• Support commercial structuring of engagements, including outcome-based and subscription models

Internal Collaboration:

• Work closely with global consulting and delivery teams to develop and execute solutions
• Ensure proof-of-concept initiatives successfully transition into scalable production solutions
• Represent the organisation’s broader AI and analytics portfolio across internal and external stakeholders

Technical Knowledge:

Candidates should demonstrate familiarity with modern AI ecosystems, including:

• Generative AI technologies such as LLMs, prompt engineering, embeddings, and fine-tuning
• Agentic AI concepts, including autonomous agents and multi-agent workflows
• Cloud AI platforms such as Azure OpenAI, AWS Bedrock, or Google Vertex AI
• AI frameworks, including LangChain and Retrieval-Augmented Generation (RAG) architectures
• Enterprise data environments including APIs, integrations, and data pipelines

Candidate Requirements:

• 10–18 years of experience in consulting, customer success, account management, or presales within analytics or AI-focused consulting environments
• Experience working with pharmaceutical, healthcare, or life sciences organisations
• Demonstrated ability to grow enterprise accounts and develop long-term client relationships
• Strong understanding of analytics, AI/ML, GenAI, and cloud technologies
• Excellent communication and stakeholder management skills with senior client executives

Work Environment:

• On-site presence required in Boston, MA or Nashville, TN
• Willingness to travel periodically to client locations across the United States
• Collaboration with globally distributed consulting and delivery teams

Eligibility:

• Candidates must be U.S. citizens or Green Card holders
• Immigration sponsorship is not available for this role