Project Coordinator - PC25-26972

Job Title: Project Coordinator

Location: Boston, MA (Hybrid)

Duration: 10 Months (Tentative)

A leading state agency is seeking a Project Coordinator to support the successful implementation of a unified Salesforce-based Licensing, Permitting, and Inspection (LPI) system. This high-priority initiative aims to streamline operations and deliver an enhanced digital experience for stakeholders.

The Project Coordinator will play a key role in supporting all phases of the project lifecycle—leveraging agile methodologies, managing cross-functional collaboration, and ensuring timely delivery of project milestones. This role demands strong organizational, communication, and documentation skills, and the ability to coordinate among internal teams, external partners, and vendors.

• Coordinate project activities across internal departments, vendor teams, and partner agencies.

• Facilitate scheduling, preparation, documentation, and follow-up for meetings, ensuring clear ownership and accountability.

• Partner with senior leadership and project leads to ensure project alignment with strategic goals.

• Create and manage core project documentation including charters, status reports, checklists, and dependency diagrams.

• Maintain project artifacts and trackers within SharePoint, ensuring proper permissions and accessibility.

• Support preparation of regular status reports and executive-level communication materials.

• Oversee access and license management across platforms such as Microsoft Office, JIRA, and Copado.

• Track completion of required cybersecurity trainings and tool access for all project participants.

• Assist with scheduling, cross-team coordination, and administrative support.

• Support testing, training, and data migration activities in collaboration with technical and business teams.

• Maintain and monitor JIRA tickets, sprint backlogs, and issue resolutions throughout the agile delivery process.

• Track project risks, dependencies, and deliverables to ensure alignment with milestones.

• Act as a liaison across agencies and vendor teams, capturing and managing feedback, tasks, and action items.

• Contribute to change management efforts through clear communication and planning.

• 2–5 years of experience supporting complex IT projects, preferably in the public sector or multi-vendor environments.

• Proven experience in coordinating teams and driving accountability through structured follow-ups.

• Familiarity with Salesforce or other large-scale cloud platform implementations.

• Advanced proficiency with Microsoft Office 365 tools (Excel, Word, PowerPoint, Teams, SharePoint, Project); Power BI is a plus.

• Working knowledge of Jira or similar agile project management tools.

• Strong problem-solving skills and ability to perform root cause analysis.

• Experience managing budgets and tracking key performance indicators (KPIs).

• Excellent communication and stakeholder engagement skills.