Distribution Claims Manager

Job Description

Would you like to become the subject matter expert of a team and make a significant impact through claims resolution within the LEGO organization?

Job Description

The main functions of this position are management of the Claims Analysts team, strategic focus for North American claims, and collaborator management. This is a working manager role that includes analysis and the disposition of claims to be a part of the scope.

• Strategic focus (40%) – continuously assess and refine claims analysis process to improve service and address root causes of issues. Act as functional lead for the team of claims analysts. Liaise with other departments to establish and maintain critical relationships.

• Claims handling and tracking (40%) - collection of distribution claims and investigation with relevant parties (carriers, warehouses, customers) and process owners (market operations, distribution teams, finance). Handle claims process with relevant suppliers.

• Reporting and analysis (20%) - develop and maintain accurate and concise reporting which provides key information for corrective action by process owners.

Play your part in the Team Exceeding

The objective of the Operations team within supply chain is to function as a service provider to both internal and external customers by being the main contact for operational/tactical issues. This may involve distribution, transportation, or claims.

Do you have what it takes?

• Proficient experience in Distribution, Logistics, or Claims Management. Previous claims management experience is preferred.

• Ability to be flexible and to manage multiple priorities while still achieving agreed upon deadlines

• Ability to role model high-performing behavior, both as an individual and part of a team

• Ability to demonstrate drive and curiosity

• Demonstrated ability to successfully work both independently and in team environment

• Self-motivated and highly organized with ability to work well in a dynamic, fast paced environment

• Strong working knowledge of Microsoft Office Products (primarily Excel and Word)

• BS Degree or equivalent experience is advantageous.

Join our Team!

Compensation

The salary for this position has a range of $120,830.00 - $181,246.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.