SALES REPRESENTATIVE

Astound is seeking a driven Direct Sales Representative to join our Sales & Business Development team in the telecommunications industry. In this field-based role, you will sell Astound's high-speed internet, TV, and phone solutions to residential and small-business customers, focusing on delivering a customer-first experience. You'll prospect door-to-door, qualify leads, present fiber-rich broadband and advanced WiFi options, and close new accounts while meeting or exceeding sales targets. Working in a collaborative, community-focused culture, you'll partner with local teams to expand Astound's footprint, stay current on competitive offerings, and support network expansion initiatives in a fast-paced, growth-oriented environment.

Responsibilities

• Generate new residential and small-business customers for Astound's internet, TV, and phone services through door-to-door and field-based sales.
• Conduct needs assessments, present tailored broadband, Wi
• Fi, and streaming solutions, and clearly explain pricing, promotions, and contract terms.
• Build and manage a robust local sales pipeline, track activities in CRM tools, and consistently meet or exceed monthly sales targets.
• Deliver customer-first service by following up on installations, resolving basic service concerns, and coordinating with support teams as needed.
• Collaborate with Sales & Business Development teammates to share best practices, refine territory strategies, and support regional growth goals.
• Stay current on Astound's product portfolio, competitor offerings, and local market trends to effectively position Astound's value proposition.
• Represent Astound professionally at community events, local partnerships, and neighborhood outreach activities to build brand awareness.
• Accurately complete sales paperwork, order entries, and compliance documentation while adhering to all regulatory and company policies.

Required Skills

• Outside/field sales
• Door-to-door sales
• Customer relationship management (CRM)
• Telecommunications product knowledge (internet/TV/phone)
• Territory management
• Sales pipeline management
• Negotiation and closing
• Prospecting and lead generation
• Basic networking/Wi
• Fi concepts
• Sales presentation skills