IT Engineer (Senior)
Full-time
Description
Job Summary:
The Senior/IT Engineer will be responsible for providing technical support maintaining IT infrastructure and ensuring cybersecurity best practices within the company. This role will collaborate with scientists researchers and business teams to optimize technology solutions for our fast-paced biotech environment.
Key Responsibilities:
Provide technical support for hardware software and network-related issues.
Install configure and maintain IT systems including servers workstations and cloud-based applications.
Manage user accounts permissions and access controls in compliance with security policies.
Monitor system performance and troubleshoot network connectivity and application issues.
Support laboratory and research-specific IT systems ensuring compliance with regulatory requirements.
Assist in implementing cybersecurity measures to protect company data and intellectual property.
Maintain documentation of IT processes system configurations and troubleshooting procedures.
Collaborate with external vendors and IT service providers as needed.
Train and educate employees on best practices for IT security and software usage.
Stay updated on emerging IT trends and technologies relevant to the biotech industry.
Requirements
Qualifications & Skills:
Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience).
6 years of experience in IT support system administration or related roles.
Experience with cloud platforms (AWS Egnyte Google Cloud) and virtualization technologies.
Strong knowledge of networking protocols firewalls and cybersecurity principles.
Familiarity with biotech pharmaceutical or laboratory IT environments is a plus.
Ability to manage multiple priorities in a dynamic and fast-paced environment.
Excellent problem-solving communication and customer service skills.
Certifications such as CompTIA A Network Security or Microsoft certifications are a plus.
Salary Description
100K-130K
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