Supervisor of Rail Terminal Operations

Rail Management Services
Ayer, MA

PRS Auto is currently seeking a Rail Terminal Supervisor of Operations for immediate hire. In this role, you will be responsible for overseeing the unloading (driving) of new automobiles from railcars working at the Norfolk Southern (NS) Ayer, MA rail terminal! It's important to note that PRS is an independent contractor of the railroad and is not affiliated with the railroad itself. This position requires no prior experience, as we are committed to providing comprehensive training to ensure your success on the job. While prior supervisory experience is preferred, it is not a strict requirement.

Bilingual proficiency required (English / Spanish): Join our dynamic team and leverage your language skills for impactful communication and collaboration.


Job Summary:

The Rail Terminal Supervisor of Operations is responsible for coordinating the terminal’s operations to ensure that the retention of service levels satisfies the customer’s requirements. This person will take direction from policies and procedures established by the Company, Vice Presidents, Assistant Vice Presidents, Directors, Assistant Terminal Managers, and Terminal Managers.

Essential Job Responsibilities:

  • Oversees the scheduling and coordinating of the automotive activities of the terminal.
  • Assures that personnel is meeting the performance levels of the productivity goals and maintaining acceptable service levels based on set company standards.
  • Prioritizes safety, productivity, and efficiency; has direct contact with customers for unloading the automobiles; designates availability of equipment to meet customer requirements and ensures the security of all operations within the confines of the intermodal yard.
  • Assists in the company’s safety policies by upholding a high level of standard for all employees.
  • Monitor the automotive freight is handled in such a manner that is cost-effective for the company while meeting the customer’s service standards.
  • Coordinates inventory and auto placement to ensure accuracy and securement are established and maintained on all units.
  • Responsible for determining manpower levels, personnel schedules, and duties assigned.
  • Consistent daily contact is maintained with the Assistant Terminal Managers and Terminal Manager for informational purposes and recommendations to improve productivity and cost controls.
  • All other duties as assigned.


Qualifications:

  • Must have a valid driver's License, be able to pass a background check, and be able to pass a drug test.
  • Advanced knowledge of the railroad industry from a vocational education institute, apprenticeship, on-the-job training, and/or similar supervisory work experience.
  • Ability to assist in conflict resolution and mediation between co-workers.
  • Proven managerial skills (preferred but not required) to include ability as a strong leader and positive motivator, success with employee training, and a good understanding of a Collective Bargaining Agreement, government regulations, and industry standards.
  • Must have excellent written and verbal communication skills to coordinate with a variety of individuals.

SAFETY IS OUR #1 GOAL.

Benefits: ( Medical benefits start after 60 days and the first of the month after that. Other benefits start after your 90-day probationary period )

  • Affordable Healthcare, Free Dental, and cheap Vision Benefits.
  • Free Life Insurance.
  • Paid holidays, paid personal days.
  • Boot reimbursement.
  • 401K.
  • Vacation Pay.
  • Weekly Pay.


You will be employed directly by PRS Auto and will not be an employee of the Railroad.

APPLICANTS MUST currently live within a 45-minute commute of business location. OUT OF AREA candidates and/or those requiring a relocation will NOT be considered.

This job would be suitable for persons looking for jobs in a warehouse, as a manager, as a general manager, or people with prior experience in the auto industry.

About Rail Management Services:

One of America’s largest intermodal terminal operators, with more than 60 U.S. intermodal and auto handling facilities. Rail Management Services (RMS) is one of the largest suppliers of intermodal ramp services in the United States handling over 9 million lifts per year. An FRA certified rail switching service provider, RMS serves all U.S. Class 1 railroads. With more than three decades of experience focused on facilitating the railroad motor carrier interface, RMS has been the lowest cost and most efficient providers while maintaining one of the best safety records in the industry. Today RMS subsidiaries include Pacific Rail Services, Pacific Trailer Repair Services, Rail Terminal Services, Terminal Switching Services and PRS Auto.

Posted 2025-08-05

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