Full Time Sales and Customer Service Representative

Goldfish Careers
Milford, MA

Join our Incredible Front Desk Team!

Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Goldfish Swim School (Milford) offers a growth program with the opportunity for up to FOUR promotions in the first 90 days! As well as a robust Anniversary and Recognition Program! We LOVE to celebrate our staff with cash incentives, gift cards and more!

Perks and Benefits:

  • Paid on-the-job training
  • Flexible scheduling
  • Culture driven company
  • Employee recognition programs

Full time is carrying a yearly schedule of 36+ hours. Additional benefits include: 40 hours PTO in addition to EST, and paid holidays if they fall on a day you would work (NY Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve and Christmas). All benefits are offered after 90 days of employment.

Primary Responsibilities:

  • Provide WOW! Customer Service to our members
  • Assist with class scheduling and billing
  • Work in a sales capacity to sell new memberships
  • Organizing and light cleaning

Job Qualifications and Skills

  • Ability to work with children
  • Excellent communication, technology, and organizational skills
  • High energy
  • Strong work ethic
  • Must pass background examinations prior to training
  • High School Diploma or equivalent required

About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. GSS-Milford is an Equal Opportunity Employer.

Must be at least 18 years old to apply.

Posted 2026-02-26

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