Administrative assistant

Effective Date: October 2025 - March 2026

Position Summary:

The Administrative Assistant provides overall management and reception for the Western Massachusetts Literacy Collaborative. He or she creates and maintains documents and electronic files, records, and spreadsheets, serves as a general information source and front line contact for the WMLC and organizes and makes arrangements for meetings and other functions.

Key Duties and Responsibilities:

• Communicate and interact frequently with the Director of the WMLC about current and long-range WMLC projects and timelines.
• Describe the mission and articulated goals of the WMLC including its activities and stated outcomes.
• Maintain positive communication with members of the Education Division, CEUE, and the WMLC, including higher education partners, school district partners, and community groups.
• Analyze information from higher education and public education members, identify needs, and possible solutions.
• Monitor literacy initiatives and culturally and linguistically sustaining practices from DESE and other sources.
• Organize the information received from the Evaluation Consultant.
• Process, monitor, and maintain records for requisitions, orders, and payments using the Elms College Web Advisor system.
• Create documents, spreadsheets, flyers, and other electronic materials that share information about the WMLC and the Summer Learn & Earn Literacy Corps.
• Attend WMLC meetings, process the transcript from WMLC Zoom Meetings, and make an initial mark-up.
• Work with other offices such as Marketing, Room Reservations, IT, parking, and book orders, etc., to address the work tasks of the WMLC.

Education and Qualifications:

• Bachelor’s degree required

Required Knowledge, Skills & Abilities:

• Excellent interpersonal and written and verbal communication skills. Must be able to convey information effectively to a diverse audience.
• Ability to work collaboratively on teams with diverse perspectives toward shared goals.
• Must be well-organized, pay attention to details, and be able to follow through on assignments and tasks until completion.
• Must be able to initiate, anticipate, and respond to issues and situations, and maintain a sense of humor.
• Must be a self-starter, who will work to improve current procedures and develop new ones.
• Must maintain a high standard of accuracy in creating and maintaining data, records, and report information.
• Excellent time management skills to ensure that multiple, competing priorities and tasks will be handled and accomplished in a timely and accurate fashion.
• Calm, friendly, professional attitude and ability to effectively plan for and meet deadlines.
• Proficiency with Google Drive, Adobe, and Microsoft Office Software.
• Ability to maintain confidentiality about data and information collected.

Physical Requirements and Work Environment:

• May require driving or traveling to different locations in the local area on official College business.
• Valid driver’s license required.

TO APPLY

Send a cover letter, resume/curriculum vitae, and contact information for three professional references via email to: Cheryl Smith, Director of Human Resources, at [email protected] . Applications will be accepted, and review of candidates will begin immediately and will continue until the position is filled.