Director, Data Platforms
- Define the multi-year data platform strategy, including modernization, AI enablement, governance integration, and cloud-native capabilities.
- Own the technical strategy of the Lakehouse environment
- Ensure platform design meets financial-sector requirements for availability, resiliency, auditability, and scale.
- Drive the adoption of modern data engineering patterns (streaming, automation, MLOps, domain-oriented modeling, Data Lake best practices).
- Lead and manage data engineering and data governance teams.
- Ensure robust monitoring, observability, alerting, and incident management across all data flows.
- Oversee the performance and daily operational SLAs, including the critical ACA data availability window.
- Serve as the organizational owner of Databricks strategy, engineering standards, and optimization.
- Ensure secure, well-governed, cost-optimized use of compute and storage.
- Build platform capabilities to support advanced analytics and enterprise AI (GenAI and ML).
- Partner closely with Data Governance, Security, and Compliance teams to embed controls into platform design.
- Ensure platforms support end-to-end lineage, metadata accuracy, and audit-ready documentation.
- Oversee access management, data contracts, schema controls, and segregation-of-duties policies.
- Build scalable governance automation into engineering workflows.
- Develop talent pipelines and succession plans for data engineering and platform roles.
- Establish a culture of reliability, automation-first engineering, operational excellence, and innovation.
- Drive transformation from legacy approaches to modern, cloud-based, AI-enabled data platform methods.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred).
- 12+ years of experience in data engineering, data platforms, or cloud architecture with at least 5 years leading multi-team organizations.
- Deep expertise with Databricks technologies, including Spark, workflows, cluster management, and Unity Catalog.
- Proven experience running mission-critical data platforms with strict SLAs and monitoring.
- Strong understanding of AI/ML engineering and enabling infrastructure
- Experience with data governance integration (lineage, metadata, schema management, Collibra or similar).
- Demonstrated success in leading modernization programs and large-scale cloud platform initiatives.
- Excellent communication and relationship-building skills with technical and executive stakeholders.
- Experience working in financial services or other regulated industries highly preferred.
- Oversee daily team operations to ensure alignment with organizational policies while facilitating effective communication, collaboration, continual improvement, and knowledge sharing within the team and across organization.
- Provide clear direction, goals, and priorities to direct report(s) while mentoring them to enhance their skills and support their professional development
- Foster a positive and inclusive work environment that supports employee engagement.
- Address conflicts with professionalism and fairness, serving as the first point of contact for employee(s) communication and escalating issues appropriately in collaboration with HR when necessary.
- Ensure employee(s) adherence to organizational policies and procedures by promoting and modeling compliance with labor laws, workplace standards, and ethical practices in all people management activities.
- Manage administrative responsibilities, including reviewing and approving weekly timecards, processing time-off requests, tracking compliance tasks, and supporting team adherence to organizational policies and deadlines.
- Conduct performance reviews by setting and communicating clear expectations and objectives, monitoring performance against goals, providing continuous feedback, and addressing performance issues promptly and effectively.
- Oversee talent management processes for reports, including hiring, termination, performance evaluations, and pay reviews, ensuring alignment with unit objectives and adherence to company policies and procedures.
- Ability to report to work in person and to attend work-related functions/activities.
- Ability to work at a desk and use a computer for extended periods.
- Ability to lift, carry, and move objects up to 10 pounds occasionally.
- Ability to occasionally travel as required.
- Ability to type and utilize various software programs efficiently and operate general office equipment.
- Ability to work in an office setting with moderate noise levels.
- Additional physical demands include, but may not be limited to, frequent talking or hearing, occasional push/pull, stoop/kneel, bend/twist, and reach to retrieve or move items in a typical office environment.
- Ability to concentrate and focus on details when reviewing documents, analyzing data, and performing computer-based tasks.
- Ability to manage multiple tasks and deadlines while maintaining accuracy and efficiency.
- Ability to problem-solve efficiently and make sound decisions.
- Ability to manage job-related stress and interactions with clients, colleagues, or external parties.
- Ability to communicate ideas clearly in both verbal and written form.
- Ability to work with others in a collegial and collaborative manner
- Must be able to work scheduled hours and overtime as needed.
- Hybrid or remote work arrangements
- This role has been designated as a Hybrid role, which gives employees the opportunity to work from home on Mondays and Fridays and working in the office on Tuesdays, Wednesdays, and Thursdays.
- Please note that the Company retains the right to change a position’s designation at any time.
- Exceptions to the designated work arrangement may be made based on business needs
- All roles require periodic travel to Springfield, MA for company meetings, events, and team activities***
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