Lead technology analyst - services / shared services

Oracle
Boston, MA

Job Description

This role is responsible for the design, implementation, support, and maintenance of Oracle's Active Directory infrastructure, DNS, and associated platforms. This role provides support, testing, and monitoring of directory services and requisite services through adherence to best practices, the execution and development of automation tools utilizing PowerShell, and collaboration across the Organization.

Key Activities

  • Perform daily system operations tasks across multiple Active Directory forests/domains to verify system integrity and availability

  • Perform ongoing performance tuning of Directory Services, upgrades, and resource optimization

  • Utilize SCOM to monitor Active Directory and Windows-based servers; respond to alarms in a timely manner, preventing client impact and performance degradation

  • Core Networking and DNS principles.

  • Microsoft Configuration Manager

  • Coordinate changes and communicate with impacted stakeholders

  • Complete multi-month projects led by Technology Architects or Lead Directory Services Engineers

  • Create automation utilizing tools such as PowerShell, and Terraform to optimize daily activities

  • Deploy, setup, and maintain testing environments

  • Provide Tier III and/or other support per service requests

  • Advise, deploy, and troubleshoot Group Policy Objects (GPOs) at an enterprise-level.

  • Create and maintain system documentation for domain technologies, including installation, configuration, troubleshooting, and Business Continuity/Disaster Recovery.

Responsibilities

Competencies

  • Systems Evaluation (Proficient)

  • Testing (Proficient)

  • Troubleshooting (Skilled)

  • Data Analysis (Proficient)

  • Problem Solving (Skilled)

  • Monitoring (Skilled)

  • Managing Multiple Priorities (Skilled)

  • Drives engagement

Basic Qualifications

  • Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or Business Administration with emphasis in information systems and 3 years of IT related work experience

Preferred Qualifications

  • Microsoft Certified Solutions Associate (MCSA) - Windows Server Platform (2008 R2/2012 R2/2016)

  • At least 2 years of experience with Microsoft Active Directory management

Expectations

  • May be required to lift up to 20 lbs., i.e. server, network equipment

  • Prolonged use of a computer

  • Ability to work overtime as needed

#LI-JC1

#LI-REMOTE

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Posted 2025-11-06

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