Sr Banking Specialist
Job Description
Job Description
We are looking for a meticulous and customer-focused Senior Banking Specialist to join our team in Stoneham, Massachusetts. In this role, you will play a critical part in delivering outstanding banking services, supporting branch operations, and ensuring customers have an exceptional experience. This position offers opportunities for growth, competitive compensation, and excellent benefits, including yearly bonuses and a robust 401(k) match.
Responsibilities:• Provide personalized service to customers by understanding and addressing their financial needs.
• Process a variety of financial transactions, including deposits, withdrawals, and account management, with accuracy and efficiency.
• Assist in the onboarding and training of branch staff while promoting teamwork and collaboration.
• Open and manage customer accounts, educate clients on digital banking tools, and assist with loan applications.
• Ensure adherence to banking regulations, internal policies, and security protocols.
• Contribute to achieving branch sales targets and performance goals.
• Participate in community outreach initiatives through volunteer activities and events.• Minimum of 2 years of experience in banking or financial services.
• Proficiency in handling cash and performing banking transactions.
• Strong interpersonal skills and consultative abilities to provide tailored solutions.
• Familiarity with digital banking platforms and the use of technology in banking.
• Ability to multitask effectively in a dynamic, customer-facing environment.
• Knowledge of banking policies, procedures, and regulatory standards.
• Commitment to maintaining accuracy and attention to detail in all aspects of the role.
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