Senior Director of Risk Management Strategies

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

The Senior Director of Risk Management Strategies is responsible for safeguarding the agency by ensuring all material risks are identified understood and effectively managed. Through strategic risk initiatives and facilitation of cross-functional teams the Sr Director of Risk Management Strategies will incorporate risk management and insurance principles and practices in the Authoritys business operations and drive the development and improvement of a strong GRC framework (Governance Risk Compliance).

The position will manage the overall Risk Management functions which includes a portfolio of insurance policies including but not limited to property casualty excess liability and cyber liability and will engage with stakeholders to conduct comprehensive analysis of risk profiles and risk exposures to determine appropriate types of insurance necessary to protect the physical and financial assets of the Authority.

The Senior Director of Risk Management Strategies will work with in-house and outside counsel and key departments such as Safety Real Estate Procurement Capital/Construction and Environmental to provide contractual language in contracts/agreements that facilitates transfer of risk to third parties through insurance and indemnification and advise/assist in the development of strategic plans risk initiatives that would drive business decisions.

This position requires strong management and analytical skills along with exceptional interpersonal skills to communicate effectively with a variety of stakeholders.

Duties & Responsibilities

• Develop and maintain Enterprise Risk Management tools DM1 practices and policies to analyze and report enterprise risks and manage risks according to an Enterprise Risk Management (ERM) framework.
• Oversee and monitor all operational risk management activities of the organization and across the agencies business units.
• Provide oversight and manage a portfolio of insurance policies by analyzing exposures (Maximum Foreseeable and Probable loss scenarios) providing critical analysis of risk exposures and risk retention that result in reduction of premiums operating expenses and/or enhanced coverages.
• Oversee the development and implementation of a strategic work plan to address short term/long term goals and objectives of Risk Management department to align with those of key stakeholders.
• Develop and implement risk assessment models and methodologies for existing programs and new initiatives for emerging rail/transit risk issues engaging key stakeholders and senior management in the process.
• Develop and administer the risk management budget including the forecast of funds needed due to insurance market fluctuations and change in conditions consultive services and risk initiatives.
• Work with key stakeholders and in-house and outside counsel on all major contracts agreements licenses RFPs and procurements to provide contract language to address risk exposures define responsibilities to minimize eliminate or transfer of risk through insurance and indemnification language.
• Evaluate the scope and risk profile of the MBTAs sourced projects supplies and services and establish and manage appropriate guidelines for Vendor risk transfer and related insurance requirements where needed. Enforce compliance with all required Vendor insurance provisions.
• Provide oversight of third-party claims in conjunction with MBTA Legal to provide large claim reporting to insurer(s) with assessment of claims management practices and projection of future liabilities associated with open claims/suits.
• As is deemed necessary represent the Risk Management team on relevant internal committees
• Maintain and build constructive relationships with insurance brokers insurance carriers and other key risk management partners.
• Ensure the organizations risk management policies and strategies are in compliance with applicable Federal State and City laws and regulations.
• Perform all other duties and projects that may be assigned.

Supervision

• Supervise the Director of Risk Management and potentially other staff if needed.

Minimum Requirements & Qualifications

• Ten (10) years experience in roles related to risk management and leading risk/safety initiatives preferably in a complex environment.
• Seven (7) years of supervisory managerial and/or leadership experience.
• Demonstrated experience applying methods and techniques to mitigate risk issues by assessing safety hazards and implementing corrective measures.
• Excellent project management problem solving analytical strategic thinking decision making and planning skills.
• Excellent interpersonal communication and negotiation skills including project and/or experience handling confidential communications and relationships with senior leadership.
• Demonstrated experience and results in collaborating with an executive team to drive organizational change.
• Ability to learn quickly take direction and work independently and to use creative collaborative and consultative approaches to resolve issues.
• Highly organized with a demonstrated ability to manage time resources and people across multiple complex and concurrent projects.
• Excellent communication analytical and presentation skills with ability to obtain buy-in with key stakeholders at all levels of the organization and influence their decision-making.
• Strong analytical and problem-solving skills; ability to understand interpret and present data.
• Proficient in MS Word Excel and PowerPoint or related software.
• Demonstrated ability to think strategically and work in a team environment.
• Demonstrated ability to work effectively with a diverse workforce.

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement.
• An Associate Degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelors degree requirement.
• A Masters Degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.

Required Experience:

Exec