General Manager - Boston
TITLE Boxing Club Boston - Assembly Row | Newbury St | North Station POSITION OVERVIEW
The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The GM provides exceptional member experience, a team environment, and ensures the club’s financial success. The GM is responsible for end-to-end management and development – focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador.
BRAND STANDARDS & RESPONSIBILITIES
- Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales
- Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values
- Manage all end-to-end employment and development – through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations
- Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards + policies
- Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units
- Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability
- Delegate, oversee and lead all club operations and member engagement
- Monitor club appearance, including a clean, friendly, and well-maintained environment
- Execute and oversee employee interviewing, training, scheduling, and payroll upon start
- Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment
- Meet/exceed TITLE key performance indicators for club metrics – through daily, weekly, and monthly reports
- 3-5+ years in a managerial role - supervising, directing, and coaching teams
- Experience managing trend reports and/or demonstrated math analytical/ratio skills
- Excellent interpersonal and customer service skills
- Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
- Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification
- High School Diploma/GED
- College degree strongly preferred
- CPR and First Aid certified preferred
- Flexible hours, with the ability to work early mornings, evenings, and/or weekends
- $60,000 - $70,000 salary + monthly bonus incentives
- Full-benefit package (medical, dental, and vision)
- Enjoy discounted company merchandise and take classes for FREE
Recommended Jobs
Communications Manager, IGT
JOB DESCRIPTION Job Title Communications Manager, IGT Job Description Communications Manager, IGT In this role, you will be focused on delivering the communications program for Phi…
HPC Software Engineer
Job Responsibilities: Full lifecycle application development. Designing, coding, and debugging applications in various software languages. Software analysis, code analysis, requirements anal…
Assembly Technician I
Job Description Job Description Mechanical assembly of extrusion frames. Minimal electro-mechanical assembly using proper grounding techniques. Following work instructions, perform repeti…
Tech Driver, Travel
DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logis…
Director, AI & Data Partner Evaluation
We're building a connected, end-to-end Enterprise AI engine - uniting data foundations, AI technology, process reinvention, and business-facing AI to accelerate results across the whole value chain.…
Lister
Job Description: Technical inspection work in collecting real estate property appraisal data; all other related work as required. Minimum Qualifications: High school diploma with at least one year …
SENIOR SPECIALIST, OCCUPATIONAL HEALTH & SAFETY, Research Compliance
The Senior Specialist, Environmental Health & Safety position is part of the Environmental Health & Safety Division of Occupational Environmental Health and Safety (OEHS). This position reports to th…
Veterinary Technician/Assistant - ECC
Job Description Job Description Full time day and evening positions with a guaranteed paid 40 hours a week! Additional shift differential pay for 2nd($2.50) . Time and 1/2 pay for overtime over 4…