Director of Nursing Operations
- Must possess an active and unencumbered RN license in Massachusetts.
- Bachelor of Science in Nursing required. Master's in Nursing or Healthcare Administration preferred.
- In-depth knowledge of CMS regulations, QAPI programs, clinical policy development, and interdisciplinary collaboration required.
- At a minimum, five years' experience as a Director of Nursing in a skilled nursing facility.
- Develop, implement, and oversee all established policies and procedures for nursing and other clinical services.
- Oversee Athena’s continuous quality management program. In conjunction with other operational director, revise the clinical quality improvement program, as necessary.
- Coordinate with clinical IT team to ensure alignment of clinical initiatives with Athena’s EMR platform; support implementation, training, and optimization as needed.
- Establish processes that lead to systemic approach for improving the delivery of care.
- Oversee the regional nurses and directors of nursing services, and clinical discipline leads (e.g. infection preventionists, wound care, staff development nurse) including hiring, training, performance evaluations, and duties.
- Assist with creating performance improvement plans for regional nurses and directors of nursing services and ensuring improvement goals are met.
- Ensure compliance with all local, state, and federal regulations regarding long-term care operations.
- Promote a systematic approach to quality assurance, resident satisfaction, and clinical documentation improvement.
- Serve as a liaison and consultant to interdisciplinary teams across all clinical departments, including but not limited to nursing, rehabilitation, social work, and dietary services.
- Lead survey readiness efforts, including the development and management of mock surveys, staff preparation, and survey follow-up planning.
- Collaborate closely with Infection Prevention, Staff Development, and Wound Care personnel to monitor clinical program effectiveness and compliance.
- Provide educational training to the directors of nursing services and other staff.
- Establish a process to evaluate outcomes of action plans in each facility to determine if performance was improved and/or resident’s outcomes positive.
- Establish and monitor a process to identify any weaknesses and strengths in care delivery in order to institute plans to improve performance.
- Must be able to read, write, speak, and understand the English language.
- Exceptional leadership and team-building skills with a demonstrated ability to influence and support change across multiple sites.
- Strong organizational and analytical abilities; proficiency in using quality dashboards and performance data to drive clinical improvement.
- Excellent interpersonal and communication skills, with the ability to coach and mentor across all levels of staff.
- Must have demonstrated capabilities for overseeing quality of care in long-term care facilities.
- Must be able to demonstrate leadership capabilities.
- Must have thorough knowledge of all local, state, and federal rules and regulations as they pertain to the operation of a long-term care facility.
- Must be willing to travel and provide on-site support to Athena-managed facilities.
- Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing clinical services practices.
- Competitive and Weekly Pay
- Holiday Pay for Hourly and Salaried Employees
- Overtime Pay for Hourly Employees
- Career Advancement Opportunities
- Exclusive Employer Discount Program
- Employer-Paid Life Insurance
- 401(k) with Employer Match
- Vacation and Personal Time
- Health, Dental, and Vision Insurance
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