General Manager - Boston
- Demonstrates complete ownership of the business including total responsibility for the four walls and P&L ownership
- Models authentic, warm guest experience and is responsible for instilling great service in team
- Ensures the café is optimally staffed with individuals that embody Tatte’s values
- Demonstrates keen people performance management skills with the ability to identify talent and develop managers and hourly team members
- Displays skill in leading and navigating hard conversations
- Continuously upholds Tatte brand and visual standards
- Leads team members through effective and efficient operational execution
- Ensures Food Safety in the café
- Leads all café-level change management activities to ensure effective and accurate communication of new product, service and operational information that is able to be acted upon by the team
- Ensures food, labor and controllable costs stay consistently within guardrails set by the company.
- Oversees all café administrative requirements
- Other duties as assigned
- Ability to work a flexible schedule based on business needs (including days, evenings, weekends, holidays, and as emergencies arise)
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Minimum 2 years’ experience working as a General Manager, preferably in a high-volume, full service and/or polished fast casual restaurant
- Ability to work well under pressure in a fast paced, ever changing work environment
- Excellent verbal and written communication skills
- Highly organized with strong attention to detail
- High integrity and professionalism
- High School education or equivalent
- Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management
- Proficient in Microsoft Office including Word, Excel, Outlook
- Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX
- ServSafe, Allergen and ChokeSaver Certifications
- Competitive pay (typically GM pay ranges from $75k-$105k, depending on experience)
- Quarterly bonus program
- Parking benefit when in position
- Paid vacation and sick time
- 401(k) (with a vesting match)
- Free EAP employee assistance programs
- Flexible schedule with no late nights
- Health, dental and visual insurance
- Free meals and drinks
- Exciting potential for growth
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