Software Engineer II - SRE/DevOps

About the job

Flowhub is the cannabis retail management platform that helps dispensaries streamline operations, improve compliance, and deliver exceptional customer experiences. We’re building the future of cannabis retail through cutting-edge technology, and we’re looking for passionate leaders to help us scale.

Role Overview

We are seeking an SRE/DevOps Software Engineer II to be a highly capable, independent contributor focused on operational stability and reliability. This role will execute and own specific areas of our SRE strategy, working under the guidance of senior technical staff. The ideal candidate will have strong, transferable experience in observability, performance tuning, and infrastructure management, ready to step up and own the reliability of key systems.

Responsibilities

• Own the stability and reliability of all environments, including production, by implementing and supporting SRE practices across the organization.

• Lead the execution and maintenance of our Observability stack, developing and maintaining comprehensive monitoring, alerting, and logging capabilities.

• Manage and tune core database systems (OLAP, OLTP) to ensure high availability and reliability as application and business needs evolve.

• Lead performance testing and engineering efforts for key services, conducting load tests and identifying bottlenecks to maintain system scalability.

• Maintain and optimize our CDN/Edge infrastructure, ensuring optimal performance and security feature configuration.

• Provide critical cross-support for core infrastructure, assisting with automation, cluster maintenance, disaster recovery, and CI/CD troubleshooting.

• Develop internal tooling and platform capabilities to accelerate engineering productivity.

• Mentor and guide junior engineers and developers to ensure application and infrastructure needs are tightly aligned.

Requirements

• 3+ years of hands-on experience in an SRE, DevOps, or Platform Engineering role.

• A natural team player who operates with humility, actively collaborates across boundaries, and prioritizes the success of FlowHub's mission above all else.

• Strong Experience in Observability and SRE Practices, utilizing modern tooling (e.g., Prometheus, Grafana, Datadog).

• Strong experience managing and optimizing databases, specifically focusing on high availability, scaling, and reliability of OLAP (Analytical) and OLTP (Transactional) systems.

• Solid foundation in core infrastructure technologies including Kubernetes (or similar orchestration), GCP (or other cloud services), and Infrastructure-as-Code (Terraform, etc.).