Office Administrator

Happy New Year! Wells and Company Builders seeks an Office Administrator to join the team in 2026.

The Office Administrator plays a vital role in keeping the operations of a small but growing residential construction company running smoothly. This role provides direct support to the owner, ensures organized processes, delivers exceptional customer service, maintains CRM data and assists with marketing and client communications.

This role is not remote or hybrid, consistent in-office presence is required to effectively coordinate with the owner, other team members and support field crews. The ideal candidate is flexible, personable, organized, and ready to roll up their sleeves in a fast-paced, collaborative environment. Strong communication and organizational skills are essential, as this role involves interacting with a wide range of personalities from clients and subcontractors to field crews, while also managing up to keep the owner organized, on schedule, and informed.

Key Responsibilities

Owner & Operational Support:

- Proactively manage the owner’s calendar, appointments, and project priorities.

- Keep the owner organized and focused by tracking action items, deadlines, and follow-ups.

- Prepare and organize project documentation, contracts, and assist with permit applications.

- Maintain digital and physical filing systems for efficient project and administrative record-keeping.

General Administrative Support:

- Order and manage office supplies, ensuring inventory levels are maintained.

- Keep the office space clean, organized, and well-stocked.

- Coordinate maintenance and office equipment needs.

- Run company and occasional personal errands, as needed, to support operations.

Customer Service & Client Coordination:

- Act as the primary point of contact for client calls, emails, and inquiries.

- Schedule client meetings, walkthroughs, and follow-up calls as needed.

- Ensure all interactions are handled with professionalism, warmth, and attentiveness to client needs.

CRM Management & Data Upkeep:

- Maintain accurate and up-to-date records in the company’s CRM system.

- Track project progress, client communications, and deadlines within the platform.

Marketing & Administrative Support:

- Assist with updating company social media platforms with recent projects and announcements.

- Help design and distribute marketing materials like brochures, flyers, or client packets.

- Support planning and coordination for company and team-member events.

Qualifications

- 5+ years of administrative experience, preferably in a construction or construction adjacent small business environment.

- Strong communication and interpersonal skills, with the ability to adapt to different personalities and communication styles.

- Excellent organizational skills, with a proven ability to multitask, prioritize, and meet deadlines.

- Technical proficiency with:

• Monday.com or other project management platforms

• Slack or similar team communication tools

• Google Workspace (Docs, Sheets, Drive, Calendar)

• Microsoft Office (Word, Excel, Outlook)

- Ability to manage up, keeping leadership organized and on track in a fast-moving environment.

Preferred Traits & Skills

- Friendly, professional, and approachable with clients, vendors, and team members.

- Flexible and adaptable when handling shifting priorities or unforeseen challenges.

- Proactive and willing to take ownership of tasks to support overall team success.

- Familiarity with construction processes and terminology (preferred but not required).

- Basic marketing or graphic design skills (a plus).

- Wells and Company Builders values its internal team members and external business partners. A positive, collaborative, entrepreneurial spirit and attitude are keys for success in this role.

We are accepting applications for FT, hourly, W-2 candidates only. Sign-on bonus paid after 120 days of successful employment. We are reviewing candidates on a rolling basis. Please send your introduction and a resume to [email protected].

Benefits for this role include:

• Annual compensation range of $56,160 - $60,320
• Eighty (80) annual PTO hours
• Employer-paid health and dental insurance coverage (employee only)
• 3% annual 401k match; and
• Six (6) paid holidays.

Wells and Company Builders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay: $27.00 - $29.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you within a 45 minute commute from the office in Wenham, MA?
• Do you have a valid driver's license and a reliable vehicle?
• This role is fully on-site with no remote or hybrid option. Are you able to work in person at the office located in Wenham, MA during scheduled hours?
• Are you willing to run company and occasional personal errands during scheduled work hours (within the Greater Boston and Northshore region)?

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person