Materials Support Assistant
- Is responsible for handling Medical and Surgical supplies for the assigned inpatient Nursing Units or outpatient departments by using the hospital inventory software on a daily basis. Detail tasks includes:
- Puts away the supplies from primary Low Unit of Measure (LUM) vendor trolleys in to the clean utility room including Med room or any other storage area.
- Rotates the items to ensure there is no expired item on the shelves.
- Counts the supplies on the shelves in the clean utility rooms including Med rooms or any other storage area.
- Orders by entering the correct count into the hospital inventory software device.
- Uploads the orders to Host Server on a timely basis.
- Ensures that pick for par items are picked from the warehouse shelves the same day by using inventory system.
- Consolidates like items in the LUM totes received from vendor on a daily basis.
- Scans in the packages (via hospital inventory Receiving and Delivery (RAD) Module) while the truck driver is unloading.
- Creates the log sheet for all packages received for the day
- Verifies the number of boxes before signing the acknowledgement.
- Removes the packing slip from outside of the box or inside of the box.
- Verifies the product against the packing slip.
- Receives the correct quantity in inventory receiving module and writes receiver number on the packing slip.
- Makes a copy of packing slip and tape it on the box for end user.
- Delivers "STAT" packages immediately.
- Puts the received box at the designated area on the rack or trolley.
- Delivers packages based on the priority and obtains the end users signatures and printed names using Receiving and Delivery module.
- Completes the manual delivery log sheet when RAD is not working.
- Places processed packing slips into appropriate files for filing.
- Notifies buyers with any problems with received merchandise to resolve issues with vendors.
- Follows process set by individual departments based on their operational needs.
- Signs delivery documents attesting to their correctness and adjusts document data indicating all discrepancies.
- Communicates any receiving issue to Supervisor and/or Manager in a timely manner.
- Participates in cross training in any of the above areas as assigned.
- Provides coverage for employees who are absent/on vacation as assigned.
- Performs all duties with a customer service focus and in accordance with the department standard procedures.
- Represents the hospital and Materials Distribution Services Department in a professional, courteous manner in all dealings with other hospital employees, vendors, patients and visitors.
- Responds to all requests for service through telephone, tube, and personal contact. Communicates any issues to your Supervisor/Manager.
- Responds to beeper requests promptly and checks batteries weekly.
- Maintains and manages inventory for code carts, intubation boxes, latex free boxes, ICU exchange carts, Endovascular cart, and CAPD carts etc.
- Refers all unanswerable or unfulfilled requests for service to the lead MSA or MDS Manager/Supervisor.
- Reports all stock-outs, errors and deficiencies to Supervisor/Manager.
- Maintains cleanliness and neatness of work and lounge areas.
- Assists in hospital emergency disaster plans.
- Ensures that all item numbers and quantity ordered matches quantity issued when fulfilling the requisition.
- Records all transactions either manually or into computerized information system and files documents as required.
- Performs "over-the-counter" distribution of ancillary order processing.
- Delivers Requisition Self Service (RSS) orders to all end users.
- Breaks down the bulk and ensures inventory stock is placed in storage areas designated for the item.
- Performs cycle and/or annual counts for inventories as required.
- Operates material handling equipment.
- Rotates inventory stock on first in, first out basis.
- Utilizes hospital's Values as the basis for decision-making and to facilitate the division's hospital mission.
- Follows established hospital infection control and safety procedures.
- Orders for both NP and MP Warehouses as required/assigned.
- Picks for all ancillary department orders as required/assigned.
- Delivers all supplies using distribution carts.
- Performs delivery and retrieval of specialty and disaster carts as needed.
- Delivers Oxygen tanks as requested
- Delivers all clean linen orders as needed.
- Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.
- Follows established hospital infection control and safety procedures.
- Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
- Performs other related duties as needed.
- High school diploma or GED.
- Requires at least 3 - 12 months of experience in shipping, receiving, warehouse, material handling, or maintaining inventory.
- Work requires demonstrated ability to read and write English, perform basic math, and communicate well verbally and in writing.
- Ability to perform work accurately and pay attention to details.
- Must be able to reach, stoop, bend, and lift up to and including 60 lbs and to push up to 300 lbs unassisted.
- Adequate visual acuity to accurately read handheld scanners.
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