Business Systems Analyst in Investment Management Technology

MassMutual
Boston, MA

The Opportunity

Our ideal Business Systems Analyst will be responsible for defining business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.

This role supports strategic investment initiatives and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.

The Team

You’ll be an integral part of our esteemed Corporate Technology Team, focused Investment Management Technology. Our mission is to build reliable solutions by utilizing our Investment Management applications and platforms. You will be part of a team that is technical, highly motivated and excels at working in a fast-paced and always evolving environment with agility and resilience. The team engages in business as usual (BAU) initiatives as well as major projects. When needed, they collaborate with vendor resources and infrastructure teams.

The Impact

The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit. This role supports strategic investment initiatives within the areas of Portfolio Management, Investment Operations, Derivative Operations, Quantitative Research/Development, Investment Accounting, and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.

  • Application support and maintenance in a DevOps/Agile delivery model
  • Perform analysis of business process, procedures, data and rules
  • Experience with data‑centric architectures, multi‑dimensional time series, and techniques to guarantee robust data integrity.
  • Demonstrated ability to identify and understand critical business features that drive value and translate those into solid technical solutions.
  • Excellent written and oral communication skills, ability to interact with business and technical personnel effectively and confidently, at all levels in the organization.
  • Proven technical leadership and mentoring skills.
  • Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives
  • Candidates must combine an attention to detail with the ability to see the big picture.
  • Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization.
  • Proficient with standard documentation tools (Visio, Excel, Word)
  • Capable of applying knowledge to handle all but the most complex problems independently.
  • Drives continuous improvement and efficiency beyond own scope of responsibility.
  • Perform impact analysis on various proposed technical solutions
  • Contribute to and review test strategy and test plans
  • Participate / lead complex derivative accounting testing
  • Understand the system architecture and translate into efficient designs that are scalable, maintainable, and re‑usable, ensuring that designs are aligned with business and technical strategy
  • Contribute to and review estimates for development and testing work
  • Participate in / lead design review sessions
  • Clarify and resolve design related issues with developers
  • Highlight potential and actual issues effectively and work through to the appropriate resolution

The Minimum Qualifications

  • Bachelor’s degree
  • 7+ years of experience with designing and implementing complex solutions.
  • 5+ years of investment management experience with an understanding of systems and data management.
  • 5+ year of experience with investment management systems (from front office to middle office, to back office)

The Ideal Qualifications

  • Masters degree or higher in computer or business‑related field
  • Exceptional data analysis experience working with large data sets and multiple sources of data. Expert user of excel and proficient with SQL/Oracle query tools.
  • Can work with limited guidance on complex projects. Anticipates change and is comfortable with multiple priorities.
  • Strong quantitative orientation, analytical skills, a high level of intellectual curiosity, tolerance for ambiguity and seasoned judgment.
  • Able to explore multiple solutions to a problem and present and defend solutions based on an analysis of facts and an understanding of client needs.
  • Demonstrated experience in solution design.
  • Strong understanding and adherence to IT SDLC and operational best practices
  • Strong knowledge of DevOps and Agile concepts, including tools such as Jira and Confluence
  • Self‑managed and motivated individual with strong leadership skills.
  • Excellent written, oral and presentation skills.
  • Works with minimal oversight and proactively communicates status and risks to project leadership.
  • Ability to work well in a team environment.
  • Desire to learn and ability to apply learnings to business issues.
  • Self‑starter with proven ability to organize and direct quality work efforts.
  • Ability to communicate well across all levels of the organization.
  • Strong collaboration skills and the ability to work in a team‑based environment.

#LI-SC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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Posted 2026-01-18

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