Hybrid Pharmacy Operations Customer Service - $18.75/hr

Hybrid Pharmacy Operations Customer Service - $18.75/hr

What’s in it for you:

• Pay of $18.75 hour
• Paid 4 week training
• High potential for extension
• Hybrid Set up once done with 1 month training

Responsibilities:

• Process incoming faxes from healthcare providers (doctors, hospitals, pharmacies) regarding patient prescriptions
• Review and confirm the accuracy of information, reaching out to providers to obtain missing details (e.g., patient’s date of birth, medication dosage)
• Input prescription information into the system for approval or denial
• Shift to phone-based support after mastering fax processing, handling around 20 inbound calls per day

Requirements:

• 6+ months of customer service or call center experience
• Comfortable with phone calls (inbound and outbound)
• Willingness to learn health insurance terminology and processes
• Strong attention to detail and follow-through
• Ability to get to the office in Hingham for the 4 weeks of training

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.