Remote Customer Support Specialist

FlowFox
Boston, MA

Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Boston. This role is available part-time or full-time. Applications are accepted only from Massachusetts. Hourly pay ranges from $17–$23. Training is provided, and schedules are flexible.

Duties:

  • Respond to customer emails and chats.
  • Support distribution-related inquiries.
  • Provide order and shipment updates.
  • Resolve basic service requests.
  • Log interactions accurately.
  • Coordinate with warehouse teams.
  • Follow support procedures.

Requirements:

  • Must reside in Massachusetts.
  • Authorized to work in the U.S.
  • Clear written English skills.
  • Basic computer proficiency.
  • Reliable internet connection.
  • Strong attention to detail.
  • Dependable and punctual.

Benefits:

  • $17–$23 hourly pay.
  • Fully remote position.
  • Part-time or full-time options.
  • Paid onboarding training.
  • Supportive team culture.
  • Stable workload.
  • Growth opportunities.

Apply today to join Flowfox as a Remote Customer Support Specialist in Boston. Work remotely while supporting a fast-growing distribution team.

Posted 2026-02-10

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