Associate Director of Community Standards

University of Massachusetts Boston
Boston, MA

General Summary:

Under the direction of the Associate Dean of Students, the Associate Director of Community Standards will manage the day-to-day operations of the student conduct process for the University and will assist the Dean of Students Office in sensitive and Family Educational Rights and Privacy Act (FERPA)-protected online record management, audits and reporting. The incumbent will be responsible for tracking, auditing and closing conduct cases utilizing specialized software; assisting in the management of the Student Conduct Hearing Board, including member recruitment, training, selection and scheduling; serving as the organizer of external data requests; adjudicating conduct cases; coordinating and managing compliance records; and, auditing student life case management processes for the Dean of Students Office and the affiliated offices and departments supervised by the Dean of Students. Additionally, the incumbent will collaborate with campus partners and will contribute to Student Affairs and Campus Life initiatives and projects. This position is identified as a Title IX Responsible Employee and a Clery Campus Security Authority (CSA).

Examples of Duties:

  • The Associate Director of Community Standards will and adjudicate violations of the Student Code of Conduct. Review, assignment and processing of student conduct cases, ensuring compliance with university policies and timely completion; adjudicate student conduct cases and maintain accurate records utilizing specialized software; develop and distribute reports to student conduct staff for reviewing case management data and conduct trends; respond to student, parent and other inquiries.
  • Develop and implement ongoing Student Conduct Assessment opportunities.
  • Develop and maintain expertise in Family Educational Rights and Privacy Act (FERPA), Clery and Title IX compliance requirements as each relates to student conduct and ensures compliance in areas of responsibility;
  • Establish and utilize a restorative justice model, to be utilized during the student conduct process; including continuing the partnership established with the Department of Conflict Resolution within the McCormack Graduate School of Public Policy (MGS);
  • Address behavioral concerns and coordinate student intervention initiatives, while promoting the high ethical and behavioral standards of the university. Review Re-Enrollment applications with Disciplinary History and determine of re-enrollment eligibility. Review Transfer College Report and Study Aboard Inquiry with Disciplinary History and report pertinent information.
  • Create and implement a comprehensive alcohol and drug prevention program for students involved in the conduct process, including those living in and out of the halls;
  • As necessary, manage a Care case load; referring students to on-campus and off-campus resources.
  • Supervise student and professional staff performing tasks related to the student conduct process; train students and staff in such aspects as understanding University policies, effective questions to ask at the hearing, appropriate conduct with parents, attorneys, and other parties.
  • Oversee Maxient implementation across institution (Athletics, U-Access, Undergraduate Studies, CRTIX, and Office of Research and Sponsored Programs).On-Board and train new and existing staff on Maxient utilization within their respective areas.
  • Serve on related University and Student Affairs and Campus Life committees;
  • Support and participate in university initiatives such as New Students Orientation, student organization events, and other programs related to student success and the overall student experience;
  • Collaborate with campus partners and create and implement assessment and planning initiatives; create and /or contribute to reports and presentations;
  • Participate in required training programs related to position, including Clery Compliance Officers Training; remain current in related best practices and relevant trends; conduct research and benchmarking studies to determine current best practices in the field of student conduct and compliance;
  • Assist in the development and updating of departmental policies, procedures, publications, website and other resources;
  • Perform other duties as assigned.

Qualifications:

Master’s Degree in student affairs related field (or J.D. and a minimum of two-three (2-3) student conduct related experience required; OR Bachelor’s Degree and a minimum of three (3-5) years of student conduct related experience required.

Required/Preferred Qualifications:

  • Demonstrated experience working with diverse populations and developing inclusive communities and work teams.
  • Experience using a web-based conduct software platform to initiate, track, and record student conduct matters.
  • Demonstrated computer skills including word processing, excel and web-based applications.
  • Demonstrated experience training, supervising and evaluating undergraduate student staff members.
  • Familiarity with federal compliance related to student conduct work including FERPA, Clery and Title IX.
  • Experience supporting student conduct processes at a college/University.
  • Demonstrated experience adjudicating student conduct cases using an educational and consistent approach.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Grade: 32

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] 617-287-5150.

Posted 2025-12-29

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