Clinical addiction recovery team leader - human services coordinator

The Recovery from Addictions Program (RAP) operated by the Department of Mental Health (DMH) is seeking an experienced human services professional to function as Clinical Addiction & Recovery Team Leader, to assist with oversight of day-to-day activities of services and operations. The selected candidate will also provide direct social services, including casework, group work, assessment, intake and referral services for new clients including discharge and aftercare planning. The Team Leader will champion behaviors that recognize the human rights of clients.

Please Note : The selected candidate will work 40 hours on 1st shift, Monday through Friday, from 8:00AM to 4:30PM.

Duties and Responsibilities (these duties are a general summary and not all inclusive) :

• Assists with the overall oversight of the day-to-day unit function/operations, overall program development, and quality assurance.
• Supervises, trains, and monitors assignments of staff, including milieu treatment group facilitation, individual casework, family work, and other relevant treatment models, referral services, and aftercare planning.
• Facilitates Treatment Team meetings and provides oversight of the provision of direct care to clients (individual counseling, group facilitation, lecture, orientation for new patients and discharge, and aftercare planning and case management).
• Supervises and monitors workloads to ensure appropriate service delivery for clients, participates in the hiring of staff, evaluates performance, and provides staff coverage during absences.
• Provides clients with professional comprehensive interdisciplinary social services, including casework and service placements and relevant therapeutic models.
• Provides consultation to community, public or private agencies; determines appropriate transition and discharge plans and identifies the availability and need for resources.
• Ensures linkages are formed with aftercare services prior to discharge and aiding the clients and their family’s access outpatient care when appropriate.
• Conveys information and explains options to clients with varying expectations, needs, cultures, and languages, and assists them in determining the best methods or actions to be initiated on their behalf.
• Assesses information of varying complexity from multiple sources to ascertain clinical and health care needs and necessary steps to provide services.
• Assists with the development of a therapeutic group model and daily schedule, evaluation of the group curriculum as well as curriculum changes when necessary to enhance the treatment model.
• Reviews and analyzes data, recommends performance improvement initiatives, and completes performance improvement projects.
• Facilitates and participates in staff meetings, case conferences, educational workshops, mandatory trainings to enhance professional and personal growth; partakes in continued education in the field of substance abuse disorders and relevant courses.

Required Qualifications :

• Ability to supervise, including setting limits and enforcing rules, policies and procedures.
• Capacity to facilitate groups, lectures, and lead staff.
• Demonstrated understanding of boundaries and ethics.
• Understanding of the disease concept and evidence-based practices, current therapies and/or self -help programs used to treat addiction.
• Skilled in recognizing the relationship between substance abuse and mental health issues including trauma and/or self-help programs.
• Keen diagnostic, assessment skills and case management ability.

Program Requirements :

• Minimum of one (1) year experience working with clients with primary substance use disorders; knowledge of substance use and treatment systems.

Preferred Qualifications :

• Professional licensure in a human service field including but not limited to LCSW, LICSW, LMHC, License Alcohol and Drug Counselor (LADC) or Certified Alcohol and Drug Counselor (CADC).
• Ability to demonstrate a positive, non-judgmental, and accepting attitude toward individuals with substance use disorder.
• Self-motivated with strong organizational skills and superior attention to detail.
• Given the population served, bilingual or multilingual fluency.

About the Recovery from Addictions Program (RAP) :
The Department of Mental Health (DMH) in collaboration with the Department of Public Health (DPH) Bureau of Substance Addiction Services operates a statewide Recovery from Addictions Program (RAP) for individuals civilly committed by the courts for substance use treatment for up to 90 days (“Section 35 commitment”).

The program model will provide acute detoxification and early clinical stabilization services as we help clients develop community-based linkages to outpatient supports and substance use disorder treatment providers. The individuals treated within this program will be linked upon discharge to a range of services within the DPH continuum of care for substance use conditions. RAP provides administrative, medical, clinical, and non-clinical services. Its mission to provide quality client-centered care and recovery-oriented treatment.



DMH Vision and Mission :
The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

Learn more:

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form..

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least 5 (five) years of professional experience in the human service field of which (B) one (1) years must have been in a supervisory capacity or (C) any equivalent combination of the required experience and the substitutions below.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Substitutions:

I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Human Services Coordinator III

Primary Location : United States-Massachusetts-Taunton-60 Hodges Avenue

Job : Community and Social Services

Agency : Department of Mental Health

Schedule : Full-time

Shift : Day

Job Posting : Nov 4, 2025, 2:42:31 PM

Number of Openings : 1

Salary : 77,657.58 - 106,133.82 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert; [email protected] - 6173488473

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No