Collections Unit Clerk

Job Title: Collections Unit Clerk
Location: Boston, MA 02108
Employment Type: 2+ Month Contract
Schedule: Monday-Friday | 8:00 AM - 4:00 PM

Position Summary

We are seeking a dependable Collections Unit Clerk to support the Administrative Office by managing the full lifecycle of Collections Unit mail—from physical retrieval to digital archiving. This role requires strong organizational skills, attention to detail, and the ability to work independently to ensure all correspondence is processed efficiently and accurately each day.

Key Responsibilities

• Serve as the primary on-site clerk responsible for collecting, sorting, and processing Collections Unit mail

• Retrieve physical mail daily from the DTA P.O. Box at 7 Avenue de Lafayette and transport it to the main office

• Open and process all incoming mail daily to prevent backlogs

• Sort correspondence into designated categories based on document type and unit requirements

• Coordinate with DTA staff to obtain appropriate client-specific coversheets

• Prepare documents for digital imaging by attaching required coversheets

• Operate multi-function scanners to digitize physical documents

• Ensure scanned files are routed accurately within the agency’s system

• Organize and file physical mail after scanning is complete

• Troubleshoot minor scanning or document processing issues

• Maintain productivity standards while following supervisory guidance

Required Qualifications

• Minimum 1 year of clerical or administrative experience

• Experience operating multi-function scanning equipment

• Ability to push a mail cart (up to 35 lbs) across several city blocks

• Ability to travel daily between 7 Avenue de Lafayette and 1 Ashburton Place

• Strong attention to detail and time management skills

• Reliable attendance and consistent work ethic

• Ability to handle sensitive documents with confidentiality

• Comfortable working in a state agency environment

This role is ideal for a detail-oriented administrative professional who thrives in a structured, process-driven environment.