Supply Chain Analyst (North Reading)

Job Title: Supply Chain Analyst

Location: North Reading, MA 01864 (ON SITE)

Pay Range: $25 – 29.60/Hr. On W2 (Depending on Experience/Interview)

Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate)

Work Schedule: Monday - Friday, 8: 00 AM – 5:00 PM

Job Description:

This role encompasses a wide range of responsibilities, including end-to-end deployment order management, handling Problem Service Reports, providing post-deployment support, managing internal material requisitions, and troubleshooting delivery and supply gaps.

The role requires a proactive and motivated self-starter who is passionate about operational processes, capable of analyzing trends, and recommending as well as implementing process improvements.

The ideal candidate will possess a strong enthusiasm for technology and a drive to elevate operational standards.

They should also demonstrate excellent writing and communication skills, sound judgment, and a keen attention to detail, all while actively supporting and fostering a culture of inclusion within the team.

In this role, the Supply Chain Analyst will be responsible for managing multiple Deployment Engineering projects simultaneously.

The manager will collaborate closely with procurement and logistics teams to ensure site health readiness and will communicate this readiness to customers.

Additionally, the role involves resolving and troubleshooting customer ticket issues, addressing system deficiencies, and driving operational excellence by contributing to key performance indicators (KPIs) and service level agreements (SLAs).

The Deployment Order Manager will also play a crucial role in contributing to process improvements, cost optimization, and sustainability initiatives in partnership with Robotics Supply Chain leadership.

As a Supply Chain Capacity Analyst you will:

Collaborate and communicate with internal/external stakeholders on site health readiness and maintain high bar of delivery excellence.

Execute Equipment Install Plan (EIP) vs Sales Order (SO) mismatches; resolve and troubleshoot customer ticket issues.

Drive operational excellence by contributing to KPIs and SLAs.

Drive OM process improvements, cost optimization and scalability initiatives in collaboration with Robotics Supply Chain leadership.

Actively support and foster a culture of inclusion.

Maintain/update internal documentation for internal training and reference

Drive continuous improvement by identifying ways to streamline processes and reduce waste

Problem solve and design solutions for network

Maintain/update internal documentation for internal training and reference

Basic Qualifications

Bachelor’s degree in Engineering or Transportation/Supply Chain/Operations discipline

Strong Math, Logical, Problem Solving skills

Strong analytical abilities, and high proficiency creating and managing advanced models using SQL and Microsoft Excel

Analyst work background, or focus in higher education

Conceptual understanding of systems, and configuration management

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”