Product Manager

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Product Manager

Location:

West Greenwich, RI, US, 02817NM Statewide, NM, USMI Statewide, MI, USMN Statewide, MN, USWV Statewide, WV, USAL Statewide, AL, USMT Statewide, MT, USIN Statewide, IN, USIA Statewide, IA, USNY Statewide, NY, USMS Statewide, MS, USGA Statewide, GA, USCA Statewide, CA, USNE Statewide, NE, USMO Statewide, MO, USCO Statewide, CO, USLA Statewide, LA, USWI Statewide, WI, USPA Statewide, PA, USDE Statewide, DE, USSD Statewide, SD, USVA Statewide, VA, USOH Statewide, OH, USDC Statewide, DC, USStatewide, SC, USME Statewide, ME, USWY Statewide, WY, USIL Statewide, IL, USCT Statewide, CT, USRI Statewide, RI, USMD Statewide, MD, USKS Statewide, KS, USKY Statewide, KY, USTX Statewide, TX, USSD Statewide, SD, USNJ Statewide, NJ, USUT Statewide, UT, USAZ Statewide, AZ, USND Statewide, ND, USAR Statewide, AR, USID Statewide, ID, USMA Statewide, MA, USTN Statewide, TN, USOK Statewide, OK, USOR Statewide, OR, USNV Statewide, NV, USWA Statewide, WA, USNH Statewide, NH, USNC Statewide, NC, USFL Statewide, FL, US

Requisition ID: 18889

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .

Overview

The Product Manager for Instants Game Management defines and executes the product vision, strategy, and roadmap for assigned applications within the IGM suite. This role ensures lotteries can effectively manage Instant Ticket lifecycles and retailer operations by translating customer needs into actionable requirements and directing Product Owners throughout implementation. The Product Manager partners closely with Product Engineering and Technology teams to deliver high‑quality, user‑focused releases and communicates product updates clearly to internal and external stakeholders.

Responsibilities

• Own the vision, strategy, and roadmap for assigned Instants Game Management applications, documenting product requirements and reviewing requirements created by Product Owners.
• Manage the feature backlog and roadmap while partnering with Product Owners and Product Engineering on requirements and release planning.
• Provide input to Product Owners, Product Engineering, and UI/UX designers on mock‑ups and wireframes, ensuring an optimized user experience, and approve final user acceptance testing for new features and functions.
• Collaborate with the Senior Product Manager and Technology teams to ensure software is built according to agreed‑upon scope, schedule, and budget.
• Engage with customers to understand business needs; analyze, document, evaluate, and prioritize requirements; and make informed solution recommendations.
• Immerse in new business areas to quickly develop domain expertise through proactive research and rapid learning.
• Lead communication of product releases to internal and external stakeholders, ensuring clarity and alignment.

Qualifications

• Business Expertise
• 5+ years of relevant experience (product management, engineering, lottery operations, instant ticket marketing/operations).
• Lottery marketing or operational experience strongly preferred. Problem Solving
• Must excel at identifying desired outcomes and strategically navigating obstacles.
• Handles vague or partial customer feedback by probing for clarity, gathering information, and developing solutions. Nature & Area of Impact
• High impact role directly influencing customer success.
• Leads product demonstrations, gathers requirements, and helps define strategy for how products support customers. Interactions & Interpersonal Skills
• Strong communication skills with the ability to:
• Present insights persuasively
• Work confidently with individuals at all levels
• Communicate effectively with customers
• Influence and train users
• Must consistently present a positive and energetic view of solutions to drive adoption.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

If you have questions about this posting, please contact [email protected]