Director of Housing Programs

The Director of Housing Programs provides overall leadership and accountability for Essex County Habitat for Humanity’s homeowner-facing programs, including Critical Home Repair (CHR), Aging in Place, and New Homeownership.
The Director is responsible for program strategy, municipal partnerships, regulatory compliance, long-term portfolio stewardship, and direct service. This role serves as the organization’s primary liaison to public funders and municipal partners and supervises the Homeowner Services Specialist, who manages day-to-day new homeowner program operations.
This position balances hands-on program management with oversight and decision-making authority to ensure high-quality service delivery and long-term sustainability.

Core Responsibilities
Critical Home Repair & Aging in Place
* Lead implementation of Critical Home Repair projects.
* Serve as primary liaison to municipal partners.
* Oversee compliance with CDBG, HOME, EOHLC, and other public and private funding requirements.
* Ensure timely and accurate reporting in collaboration with Finance and Development staff.
* Oversee homeowner intake and eligibility determinations.
* Partner with Construction staff to align scope, timelines, and homeowner communication.
* Monitor program outcomes and recommend process improvements.

New Homeownership Program Oversight
* Provide overall leadership and accountability for selection, approval, and closing of new homeownership program.
* Supervise the Homeowner Services Specialist.
* Approve applicant selections and oversee compliance with fair housing and lending regulations.
* Maintain oversight of closings and mortgage documentation.
* Ensure strong homeowner communication and experience across the build process.

Portfolio Stewardship & Risk Management
* Maintain oversight of Habitat’s permanent affordability portfolio.
* Approve resale pricing and oversee resale process.
* Lead resolution of homeowner non-compliance, delinquency, or occupancy concerns.
* Coordinate with legal counsel and third-party loan servicers as needed.
* Maintain readiness to secure and uphold Qualified Loan Originator (QLO) status as required.

Leadership & Organizational Collaboration
* Contribute to annual program budgeting and planning.
* Develop systems and procedures to ensure efficient, equitable program delivery.
* Partner with Construction, Development, and Finance to ensure integrated operations.
* Represent Habitat in community meetings and public forums as needed.

Qualifications
* Bachelor’s degree or equivalent experience.
* Minimum 3 years in affordable housing, housing counseling, real estate law, or compliance-driven program management.
* Excellent organizational and communication skills.
* Proven ability to manage multiple funding streams and regulatory requirements.
* Bilingual Spanish, written and verbal.
* Experience with publicly funded housing programs (CDBG, HOME, etc.) preferred.
* Supervisory experience preferred.
* Valid driver’s license and ability to travel locally.

To apply, please fill out application and upload your resume and cover letter on our website at: https://www.essexcountyhabitat.org/careers/

Salary: $73,000-$78,000
Location: Danvers, Massachusetts, USA

#LI-aff