Freight Forwarder, Air import & Export

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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Boston, McClellan Hwy

Division: Air & Sea
Job Posting Title: Freight Forwarder, Air import & Export - 98701
Time Type: Full Time

Freight Forwarder (Air Import and Export)

An Air Freight Forwarder is responsible for managing and coordinating the importation and exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction.

Duties and Responsibilities

Manage and coordinate the importation of goods by air, including customs clearance and delivery to the final destination

Manage and coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels

Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods

Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading

Track and monitor shipments, providing regular updates to customers on the status of their shipments

Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise

Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery

Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

All other duties as assigned.

Educational background / Work experience

Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in Freight Forwarding is highly desirable

Skills & Competencies

Mathematical Skills

Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

Excellent organizational and time management skills

Strong communication and interpersonal skills

Attention to detail and accuracy

Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations

Language skills

Fluency in English is required
Knowledge of additional languages is a plus

Computer Literacy

Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred

For this position, the expected base pay is $24-$32 per hour. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .